
Serving Otterbein, IN and surrounding areas
Approved
Super Service Award Winner
In business since 2020
Free estimates
Offers commercial services
"Nathan was great. The faux stone installation to the exterior of my home looks terrific."





+40


Serving Otterbein, IN and surrounding areas
Approved
Super Service Award Winner
In business since 2020
Free estimates
Offers commercial services
"Nathan was great. The faux stone installation to the exterior of my home looks terrific."





+40

Serving Otterbein, IN and surrounding areas
Approved
In business since 1978
Free estimates
Emergency services offered
"They Purchased to many materials, and did not give me a receipts to return them to store. I offered to give them to him he said he would be back and he never came, gave them to someone I knew I could not communicate with the workers due to language barrier. They did really good with roofing, they laced out tarp to catch nails and clean up was great. "





+18

Serving Otterbein, IN and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"They got the job done. Satisfied customer."
Serving Otterbein, IN and surrounding areas
In business since 1975
Free estimates
Warranties offered
"Started on Monday, worked three days steady and completed before holiday. Charged exactly what was quoted with no problems. <br />"

Serving Otterbein, IN and surrounding areas
Free estimates
Emergency services offered
Warranties offered
"After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done."

Serving Otterbein, IN and surrounding areas
In business since 1991
Free estimates
Warranties offered
"<p>They came on time, got the job done, cleaned up completely and were very pleasant. We will definitely use them again and recommend them to friends. </p> <br />"
Serving Otterbein, IN and surrounding areas
In business since 1999
Free estimates
Warranties offered
"Once they got started, the workmen were here until the job was finished. They were very professional and hauled away all the material removed to make way for the new. It was a real challenge but the results are just beautiful. For a small room, it's a real selling point should I ever decide to move."
Serving Otterbein, IN and surrounding areas
In business since 1982
Free estimates
Emergency services offered
"Everything was completed in a reasonable amount of time. At that time of year (March/April) they were very busy with many customers experiencing similar problems due to the excessive rainfall. They probably lost about three days in completing the work due to the heavy demand on their services. hey were very prompt in arriving the first time to set up the equipment to dry-out the basement. I had replaced the sump pump, so the standing water was gone when they arrived."
Serving Otterbein, IN and surrounding areas
In business since 2010
Free estimates
Warranties offered
"Dave York and his team have been truly outstanding over the past year in helping us take a lovely, though aging, home that we purchased and making it sound again. Some issues were more serious than others, but at every turn Dave treated each issue with high priority. Further, while he "knows a lot about a lot" already, when an issue arises that he has not encountered, he does the research and won't stop it until he is satisfied himself in terms of confidence to do the job right. He is fair, honest, thorough, and friendly. We can only offer the highest praise for York Remodeling."

Serving Otterbein, IN and surrounding areas
In business since 1954
Free estimates
Warranties offered
"<p>Just wanted to drop a line or two and let you all know how impressed we were with both your workmen and their work. In today's society, you just don't find companies that really do a great job, they usually just do enough to "get by".<br /> <br /><br /> <br />At times, without their knowledge, I was home and could hear some of the men talking. Much to my surprise, their language and subject matter were always appropriate. Don't find that much in the labor force today! It spoke volumes to me. When they did speak with us, they were always very kind and informative.<br /> <br /></p> <p>The work that was performed consisted of excavating the dirt to gain access to the footings on both sides of the foundation. On the inside, they had to bust out the concrete floor and hand dig to the footing in order to install their brackets for the "unified lift system". After installing the brackets, they attached special hydraulic equipment to the brackets which drove 3" diameter<br /> <br />pipes down to bedrock. Next, they attached a hydraulic jacking system to each pier location. Using their special vehicle with a unique hydraulic pumping system they attached hydraulic lines to each location and were able to do a controlled lift. From what we understand, your company is one of the only ones that can perform this "unified lift".<br /> <br /> <br /> <br />We were taking pictures daily and emailing them out to family and friends who could not believe their eyes! They started out making our basement look like a bomb went off and when they were done it was swept and looking very nice!<br /> <br /><br /> <br />All this to say that the work done was absolutely astonishing! We will highly recommend EHM to everyone that we hear may need this type of work completed.<br /> <br /><br /> <br />Thanks so much again. We were dreading having this work completed, but you all made it so much nicer by your<br /> <br />expertise, kindness, and professionalism.</p> <p>Mike and Cheryl <br /> <br /></p> <br />"
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