Get matched with top deck or porch build or replacers in Pennington Gap, VA

"Everyone was professional, courteous. They worked as a team and worked very fast. There were no surprise charges or extra costs over the contract. The roof looks great."

"⭐⭐⭐⭐⭐ We cannot say enough wonderful things about Universal Siding and Windows! From start to finish, our experience was absolutely outstanding. They replaced all of the vinyl siding and windows on our home, and the transformation is unbelievable. The entire team was professional, dependable, hardworking, and paid close attention to every detail. The quality of their craftsmanship truly shows — they treated our home like it was their own and went above and beyond to make sure everything was done right. Not only does our home look beautiful, but we can already tell the difference in the comfort and quality of the new windows and siding. It’s refreshing to work with a company that still takes pride in their work, communicates well, and delivers exactly what they promise. We are beyond happy with the results and would highly recommend Universal Siding and Windows to anyone looking to improve their home. Thank you for giving our home a fresh new look and for such a wonderful experiene"

"The work was excellent. Brian McCracken performed a walk-though with me and provided detailed written estimates for the interior and exterior work. He explained the options and costs for each of the tasks, and was prompt in scheduling the jobs. His teams are first rate. Communication is excellent and they leave the site clean and tidy each day. There was not a drip of stray stray paint anywhere during or after the jobs. I especially appreciated the interior service. They emptied the closets and replaced everything after as they went along. They also took down and rehung all of the pictures and moved furniture as necessary. They were very responsive to follow-up issues (not their fault) with the fit of the front door after painting and replacing the seal. They came back twice to make adjustments and the final outcome was exactly what i wanted. All American was recommended to me by a friend who was very impressed with their exterior work on his townhouse. I recommended them to a neighbor who is also very pleased with their interior painting.  They are not the lowest bidder but their prices are fair and the work is of the highest quality."

"Paul returned my initial message within one day, put my mix of small jobs repairing renters damages into his schedule almost immediately. I am not local to the job and he kept me updated on progress, offered good advice based on his excellent understanding of my desired quality level and sent pictures when complete. He exceeded expectations in every category and I'd recommend him without reservation. He is one of the Good Guys.
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"It took much longer than expected, part of this was due to inclement weather & 2 ft of snow. When installer came he noted that porch was not secure enough to place sunroom on.  Owner of company came out to inspect while shoring up was being done.TRS shored up porch. Installer knowledgable and helpful. During demoing & building of stairs, they tripped power to house 3 times, finally they took out old outlet from old porch and used other outside outlet.
Projected time to start was 11/14/15 & finish 12/14/15, was not started until mid Dec., and finished 2/25/16.  County did not issue permit until Dec. TRS might be a little more realistic about construction times. Built sturdy steps & landing and put in all new electric to sunroom. A few knobs for windows missing which they had to reorder and one screen not set in properly and bugs got in, and cover plate to electric box with wiring to porch was not put on. They did fix after a few calls. 
When dumpster removed from driveway, it knocked my A/C unit off its base, unit needs to be repositioned we are waiting to see what that will cost. 
TRS did send out a quality review staffer to go over the whole project when finished, which is rare, so it appears that they really want client feedback.
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"The work was great and excellent. They were nice, very cooperative, they listen to us, and they just did professional work."

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One of the best things about Steve is he showed up when he was suppose to!

It was nice to watch things go so smoothly ....There was nothing he couldn't do. I thought I was going to have to hire a plumber to install the shower toilet sink water heater etc but I didn't."

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I had contacted  five other contractors before finding Barry and his stellar team. Two contractors were no shows and three showed but did not return with an estimate, even after several calls to them. I knew that the job would be challenging and would require a skilled architect and contractor. While where the pool sat was level ground, the ground surrounding it was not, it provided very difficult elevation changes. Additionally the deck had to marry to the house and Florida room elevations, which were also different. I also wanted the deck boards to carry over the pool edge all around the pool - an oval pool within a disparate geometric deck (probably why the other contractors ran away)

Barry arrived on time to provide an estimate, made some initial measurements, addressed material requirements, number of gates, steps, access points, etc. Provided a rough order of magnitude based on estimated square footage and asked if he could have his architect come out. I agreed and he said he would get back to me. Barry returned the following day with the architect, three days after that we had plans and a contract. Two days after that we had a permit, then 3 days later the material was delivered and with it a crew that I can say based on experience before and after the job is in all likely hood the best  in the area (not my first contracting rodeo in Virginia Beach). Barry's "A" team is compromised of his son Chase, Fanz Roman and Gilder Roman. The crew was polite, attentive and most importantly WORKED from the time they arrived till the time they departed. 

I know Barry had other jobs ongoing in parallel with mine; but Barry showed up regularly to both work alongside his crew and provide supervision for the challenging compound miters (though little to no supervision was needed-they all have mad carpentry skills!). Barry did have to absent himself for a job up north for a day or two; but the team never missed a beat and Barry called me to ensure I was having no issues. One of Barry's attributes that I really appreciated, other than his knowledge and experience, was his responsiveness, whether through email or phone he always answered immediately. I also appreciated that we worked as a team. If there was an issue it was resolved quickly. As an example, it became apparent that the planned deck pattern would not work, though it looked good on paper. Fanz and Gilder designed a solution, laid it out for approval, The result  was perfect!

I have two more projects I am saving for. I am not even going to waste my time chasing after other contractors. Barry's price is within the market, his work ethic exemplary and he delivers on his promise, the jobs will be his. I want it right, so I will wait for his availability.

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"Looks great, and they were very pleasant."

"He was professional from start to finish. We had a few delays due to product needing to be ordered but he was on time when he said he would be at our house. Ben, the owner did a large portion of the work himself and that really pleased us that he was so involved. The railings in our home look beautiful and the front door is going to be the finishing touch. All work is top notch.
He is on our short list of who to call if something needs repaired, replaced or spruced up.
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