Get matched with top oven or stovetop repair or service pros in Pepperell, MA

"Great experience. Harmond W diagnosed the issue within the first 10 minutes of our interactive video session. He immediately followed up with the part number of the part which had likely failed and a link to Sears PartsDirect to order the part. After our session I removed the wall oven from the kitchen cabinet enclosure, found the suspected part, and confirmed it had indeed failed (as we had discussed during our session. I just ordered the part, and will plan to complete the oven repair when it arrives in a week or so. I'll definitely plan to use this Neli service again when needed."

"the service man was very knowable and had a lot of patient working with an old appliance ,,,, Great Service"

"From the moment I walked thru the door of the showroom until the cabinets were installed everyone was very professional. I had an idea of what I wanted and with experienced guidance and suggestions from the designers we put the kitchen together and ordered within a weeks time.  The cabinets were delivered on time if not early and the quality of the cabinets is excellent.  I love the kitchen and I think it is my favorite room in the house.  If I were to remodel or put in a new kitchen again, I would definitely go back to Kitchen Center."

"At first it was suggested that the whole commode be replaced, but it was found out that the bowl was intact and that only the tank be replaced. This replacement was done and the new unit worked fine and nothing else was needed to be done. Great service, good workmanship and will recommend this company to others."

"Short version, I am glad that I hired Alessandro's crew.  Long version: I was nervous at first about hiring for this job when I didn't have an estimate in hand from them, just an hourly rate - since the job was to repair something that was invisible at the time, the buried garage sill plate, Alessandro explained that any estimate would be a lot of guesswork and wouldn't be fair to me.  In the end, I agree entirely, and it turned out very well - United did a great job, and it came out to be a little under the full estimates that I'd received, too.  They removed what was left of a very water and insect-damaged sill plate beneath my one-car garage, installed a new pressure-treated wood sill, and filled with concrete.  They also tore down a crummy little wooden lean-to shed that somebody had tacked onto the garage in some past decade.  The crew was very friendly and nice about showing me their progress on the three days of the job.  There was one hiccup at the end, when they did a small repair job that I hadn't actually approved or requested, but it was an honest and harmless mistake and Alessandro was great about promptly calling me re: the mix-up, and not billing me for that work.  He'd been honest and upfront with me throughout the process, and continued to be when that happened, so I'm altogether very pleased with the services that they provided.  I feel much more secure now about the integrity of the property, United got the job done promptly and properly, and their charge for their services was fair.  I'm glad that I went with them and would definitely be calling them again for any other future work!
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Mateo's Pro is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Went well. Technicians need to be trained to perform safety procedures for appliances maintenance checks. Making sure appliances being worked on are properly functioning and safe to use for customer. The customer should not be telling or begging technicians to perform safety checks on appliances. More training is needed please. Thank you for your service."

Here at Ray Progress HVAC, we believe business is not just business. We provide friendly, bilingual, and highly trained technicians to meet customers' needs. \nWe go through every process with our customers so they are happy and there are NO misunderstandings. We have several technicians so if you call Ray Progress HVAC we will be there the same day. We have very flexible schedules and will work whenever a customer needs our services. We have a $125 service call fee where we come to your home diagnose the problem and explain it to you. We will make you aware of the broken part and explain the part's job along with the cost. If you decide you would like our experienced technicians to repair your product, the $125 is waived, and we go on to negotiate the price with you. Thank you for choosing Ray Progress HVAC!

"Very pleased with the immediate callback and same day service for my refer., also took time to check another appliance, and impressed with comprehensiveness of his repair."

"The project began in May with demolition of the Master Bathroom lasting about five days. The crew did take care to clean-up after each day?s work so that the rest of the household was not affected.  Construction came in spurts with a one man
operation each time and it required contacting Missy and/or Dave to make sure when someone would show up. Also there were a number of items that had to be redone due to poor planning and incorrect measurements.
Examples:

•  - Installation of the medicine cabinets had to be realigned twice because the placement of the vent pipes was not accurately

measured,
  - Installation of a new toilet and sink in the small bathroom had to be redone because no one measured the location to see if the
two items would fit in the space,
   - One edge of the shower wall had to be modified after construction because the design did not accommodate the glass door that was specified in the contract.
 As a result of these problems of poor planning and management of resources, the project was not completed
until the end of November (six months !).  The initial completion time was estimated to take 3 months.
 The final cost of the project did not change as a result of these delays. But Northeast Bath Builders did try to renegotiate contract in order to receive an additional payment prior to the completion of the work. We did not agree and held them to the contract
of final payment at completion of the work.  
As to the workmanship of the project, the craftsmanship of the cabinetry was excellent as well as the work of the subcontractors for
electrical and plumbing.  Over all comments about the project are similar to those of another customer?s review, ?this is an
outfit you have to watch.  (They are) very difficult to reach.?   So our recommendation about Northeast Bath
Builders to other customers who are considering a total remodeling of a bathroom would be to have:
     - A project completion date specified in the contract with penalties for missing time points
     - A drawn blueprint or design plan with measurements of what the final project will look like.


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