Get matched with top walk in tub installers and replacers in Piedmont, AL

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"Greg was very professional and courteous. He explained the process of how a tub is installed and I understood the way he explained it."

"Our tub/shower conversion to walk in shower went great and we are pleased with the outcome. Our installer, Walter and Oscar, were professional, able to answer any questions and very easy to work with."

"Very professional fix my shower with no problems would definitely use them again for any future projects"

"Great.  I had this work done just over a year ago (should have submitted review sooner).
Estimate.  Charlie examined bathroom, had plenty of samples of options to review, and provided firm fixed quote.  There were some material issues that I'll note below.  At no time did the final cost change.
Timeline.  Installation began about a month or so after I accepted the quote and paid half down for material.  I think Charile was ready in about 2 weeks, but I had business travel.  Working together to find a common acceptable period for installation was easy.
Installation.  The first day Charlie showed up with a crew of 4 to take care of the electrical work (did have another ceiling fan installed) and demolition.  Following that, there were 2 full time workers on site.  They worked long hours, well over 8 hour days.  Normall, the job would have taken about a week.  I'll give more detail on the one issue below that drew the task out longer.  The guys were good about taking care not to impact the rest of the house (carpet, etc.).  After install, they did a good job cleaning up.
During the install, there were a few minor options ... how to frame the door, orientation of tile, the color of the tile, etc.  The crew provided options and good advice (I'm no kind of interior decorator).  The part of the service was excellent.
Quality.  I have done basic carpentry and electrical work.  I believe the quality of the work to be good to excellent, both what you see and what was done "behind the dry wall."  The work that you can see is excellent.
Material.  I was a little worried about the material used for the walls as opposed to tile.  I'm pleased to say I'm more than happy with the "acrylic" (I think that's correct) walls as well as base and door.
Only issue.  The base received was not the correct one.  The second base received had a quality issue.  They guys pointed this out to me.  I'm sure it cost them money out of their pocket / profit to spend the extra time on site.  My take away from this was the guys were MY quality advocates and did what was necessary to ensure the highest quality product was used and the job was done right the first time!  Things happen.  The question is how well does your contractor support you.  While I wasn't crazy about the delay (about 3 days, not major for me).  I was thrilled the issue was immediately brought to my attention and resolved even though it took extra effort on their part.
Overall job outcome.  I feel what was quoted was provided.  Very satisfied.
1 year review ... I remain satisfied.  I have had zero issues.  Other than the glass doors (which are famous for requiring cleaning when used for bath doors - this was noted before installation).  Is the biggest maintenance job.  Caring for the bath itself has required average to minimal effort.
Give Dream Bath / Charlie a call before you have your bathroom remodeled!
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"I had an emergency with a broken/frozen water pipe.  Bruce responded quickly and repaired it in no time.  This involved crawling under a house in icy and wet conditions.  I am so glad to have someone  dependable and fair to call on.
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"We are thrilled with the new tile shower Mr. Webb made for us. He is meticulous in his workmanship and professional in his manner. He tackled and overcame every obstacle ( and there were a few) with patience and determination. the job took longer than originally expected, but was well worth the extra time. He quoted a price for his labor and we bought all the materials. We will definitely use him for our next project.
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"Mr. Alexander and his crew showed up on time. When the job need more than the estimate, I received a phone call. He gave me an estimate on the additional work. These guy work diligently all day and even put my wife’s garden ornaments back in place before leaving. I will hire them for any other job that arises."

"I bought a special offer (via Angie's List) for HomeMade Design to provide a design for one room in my house.  I was in the process of moving into a new home, organizing it, etc. so really wanted help with some interior design.  But I was so busy that the deal ended up expiring before I could use it.  I contacted HomeMade Design and they told me that all they could do was give me credit for the amount of the deal toward a future purchase.  The thing is, I can't afford their prices (even with the credit), so I ended up throwing money away.  My fault, but I wish the deal could have been a little more flexible in terms of expiration.  We (Homemade Design and I) had never started the project so what difference did it make if we started one year later?  I still need a design and they have the money.....why can't we start now?  Note:  I would have gladly paid a little more to compensate for inflation of costs, etc. during the  time lapsed."

"In August 2012 this company installed four supports in the crawl space of a 100 year old home. This was necessary to replace support lost when the fireplaces were removed. We had them come back this year, May 2013, to install steel posts on the first floor directly above the previously installed supports. The steel posts carried the additional support upward and fixed the support of a header that was previously installed incorrectly by someone else. Besides fixing the supports for the header, they also repositioned it and beefed it up. This company works with you to come up with the best solution without going overboard. They don't try to oversell you, listen to what the homeowner wants, and work within your budget. This home has been gutted and is a work in progress. They are willing to break things down into smaller tasks and work with you. Ken Pohlman, the salesman and estimator for our area is great to work with. We will definitely be having them do more work as our budget allows. We have worked with two different crews and both were excellent. They are friendly, knowledgeable, and experienced. We didn't realize we could request a crew but will do so in the future. I don't remember the names of the first crew but this crew was Steve Johnson and Matt Pierce. We will request them next time.
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