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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"One Call Roofing was great. On the initial estimate, they were a little higher than the other two estimates but the other two  estimates did not include installing the ridge vent. The other two companies were going to replace the turbines (both worked fine). There was no pressure to accept their estimate and no "fancy" talk. Phillip explained what would be done and how it would be done.
The crew was on time and completed the roofing in one day (it was almost dark when they finished). They worked solid all day except for a brief break for lunch and a brief rain shower for which they put tarps on the roof until the rain stopped. Very good crew!
They returned the next morning to clean up and run the magnet over the front/back yard to pick stray nails. They did a very good job of cleaning the area - I've found a few pieces of small pieces of shingles in the grass but I would expect that with any company.
One thing I really liked was the installation of a waterproof membrane under the roof valley and around the heat vents.
One more important fact:  I received a $500 discount for being a member of Angie's List. This was applied AFTER they gave me the estimate.

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"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

JNB Contracting, LLC (Also Known as JNB Services, LLC) is well-establish residential and commercial company in Daleville, Alabama and have been in business for 5 years. \nWe serve over 725 clients and have done over 1,000 projects. We satisfied our clients so well that they keep coming back for multiple projects with us and they continuously refer us to the people they know! We also received over 60 testimonials from them. We deliver quality of work, use quality materials and on budget-guaranteed! \n\nWe provide high quality professional home renovations and construction services and products to middle and high-income proud homeowners in Alabama and all around. We transform our client's lives by improving their standard of living and lifestyle in their own homes. We are best know for, by involving best practices in project management and scheduling, we are trustworthy, reliable and consistently deliver a worry free turn-key service and a pleasant experience to our clients.

"We had originally scheduled this service for the weekend in which Northern Virginia experienced the severe windstorm  known as "dorecho". Due to serious wind damage and blocked roadway, the appointment had to be canceled and re-booked. This was no problem for us and we planned to reschedule a few weeks later. As it turned out, we couldn't agree on a date until over a month later. Still not a problem for us. We scheduled a late afternoon appointment because only workdays were available and both my wife and I work away from home. Upon returning home to meet the service person, we found a business card in the door stating that we had missed the appointment (he came early) and to call to reschedule. My wife called immediately and reached the dispatcher who was able to contact the service person and have him return that day to perform the service. Upon arrival the technician performed a thorough cleaning and inspection of our chimney, fireplace and a woodstove  located in the basement. He delivered good news - all equipment was in good shape and unknown to us, our chimney had been upgraded by the previous owner with stainless steel liners. This would save us thousands of dollars because we want to install modern wood burning appliances requiring this upgrade! We were handed a thorough inspection report which can be used by the installers to prove that no further work is needed when the appliances are installed. All told, it was a very good service and the technician went the extra mile to answer all of our questions.
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"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."

"A1 HVAC was great! Professional and friendly! Very knowledgeable and explained the ins and outs of every step! Flexible and very willing to work with your schedule! 10/10 experience! Very thankful for my central A/C!!"

BCDP Enterprises is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.\n\nOur pledge is to provide our customers with quality construction, honest service at a great value and to create lasting relationships by exceeding our client’s expectations.\n​\n“For every house is built by someone, but God is the builder of everything.” Hebrews 3:4

"Great to deal with and even came back to the house late the day the install was completed to make sure everything was running perfect. Planning on have mickey handle the routine service. Great guy fast and efficient"