Get matched with top window repair pros in Piney-point, MD

"Excellent work. The person who assisted us was gruff and no-nonsense, but professional. He asked that we send a photo of the window, which we did. He then came out and measured the window. He came back a couple of days later, and completed the work. The window looks fantastic, and we are very pleased with his work."

"I liked that there was no nonsense. Their salesman was straightforward and the price was fair. We were also impressed with the installers. They installed all the windows in 1 day and they look great. I'm happy I chose them."

"After my house got broken into on Christmas, I needed to replace the shattered glass in my front door. I called a half dozen companies for estimates, and Glass Impressions was the clear winner -- despite being booked up for the week, the gentleman I spoke to recognized the urgency of my request and sent someone over the following morning to give me a quote. The quote was far better than every other company I spoke to and they were able to do the replacement then and there. All in all, very prompt and professional and I would definitely hire them again for future projects (hopefully under better circumstances)."

"Home genius exteriors did an outstanding job ,my roof dates back to the 50’s and has had many layers over the years..Javier and his crew were great guys and worked very hard to strip the old layers off, repairing the sub roof and replacing my roof .. they were here for about 10 hours, they left me with a handshake and a virtual walkthrough of the house.. i worked in construction for a lot of years ..this crew it TOP TIER and I would highly recommend them and Home Genius Exteriors to everyone.. respectively TR Horse Horsley"

"I hired this company to replace the shingles on my roof, along with replacing the fascia and soffit. The project manager was Steve Johnston. The project was done within 5 days, even after being hampered by a delayed inspection and weather. The end results was very satisfactory. Mr. Johnston was personable, and very attentive to question, concerns, or problems. He always made himself available, and acted promptly to any request. Between the time the old shingles were removed and the new ones install, we experience three nights of very heavy rain. After the third night I noticed wet spots and staining on my interior ceiling at several locations. Within a couple days of notifying Mr. Johnston 4 workman arrived at my house to address the problem. They worked several hours and did not leave until there was no visible trace left of any leakage on my ceilings. I would recommend this company for their quality of work and care for customer satisfaction."

"Repairs were better then expected."

"Excellent customer service. Quick response. Friendly provider. Knowledgeable staff. Helped with our issue quickly and did not try to sell us something that wasn’t needed. Didn’t charge a fee since our issue required a simple fix, that we could do ourselves. Told us the supplies to buy and how to fix. I would highly recommend. And will contact again for any related issues. Thank you Always Waterproofing."

"Our basement walls are made of field stone and had lost a lot of the mortar. Lon explained our options and we chose to have the walls repairs, sealed with a vapor seal and concrete applied. The workers kept the route clean and made sure it was neat at the end of each day. The work was meticulous! The three person crew was polite and they did a great job!"

"William Boston saved us from a rough situation. We have a house that is going to go on the market in just over a week, and two upper panes of one of our custom Marvin windows exploded. I talked to the people at Marvin, who told me that it would take a minimum of two weeks and probably longer for them to repair the window. The company they recommended also would not have been able to get out to our house for several days. Enter William Boston. He came out the same day to assess the window. He took it with him to his shop, and he was back the same day. Problem solved quickly, well, and affordably. Thank you, William!
"

"July 22, 2014 update.
 One garage door window was broken during the accident. This company's response stated that they would contact me upon my return from out of town. They did not. I called them and left a message but got no response.  I waited a while before calling again, assuming that they were simply busy. While I waited, I removed the remaining broken glass in the frame. In doing so, I had to remove brackets holding the glass, from the inside. I sent them an email several weeks ago, asking if they could sell me the clips, or if they needed to replace the glass themselves. No response!  I called them a week or so later, and spoke with the lady who answered. She recognized my name, she said, and would have someone bet back with me regarding the glass. No response! I called a second time, with the same information and was again told they would contact me. No response! A few days ago, I called a THIRD time, speaking with, I think, one of the owners. She assured me they would try to find the needed clips, and contact me. No Response!

At this point, I will either figure a way to replace the glass myself or call someone else. I also lowered my Angie;s List ratings accordingly. ]

****************************************************************************************************************************************************************

I called on a Friday, as the damage occurred on Thursday night. The lady who answered the phone said "all our crews are out for the day - we can be there Monday". I was a bit surprised, as their site states "24/7 service". We were leaving on vacation on Tuesday, so I was a bit nervous about getting it fixed before we left. With few choices, I agreed on Monday.
The service tech arrived at the scheduled time. He gave me the impression that he was new in the garage door business. He asked me what happened and what the current shape the door was in. I was very pleasantly surprised that he immediately started repairing the door using a set of horizontal braces. I assumed he would try to sell me a new door. It took him no longer than half an hour or so, and the door worked - good as new. And the price was very fair.
I was a bit surprised that they would send a new worker out without an experienced person. One of the glass door windows had broken, and he did not know how to replace it. He called later and asked to come back to measure the glass - something he should have done while still here. We were too busy packing, preparing pets, etc., so I had to tell him it couldn't be done that day. I was also surprised that he didn't offer to adjust the Down Force on the door, to keep the problem from happening again. When I asked him why the door failed to reverse, he muttered something about sometimes a chip in an opener will fail. Again, it seemed that fixing the root cause of the problem would go along with the repair. I've made this adjustment several times over the years, and know that it only takes a few minutes. In fact, I mentioned that it appears I will have to adjust the down force - assuming he would take the hint that he should do it. His response was "yes, it appears that it needs it". Maybe he didn't know how.
Bottom line - The immediate problem was fixed, at a fair price. I would use this company again - although would insist on an experienced person."