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"Bob and Josiah were wonderful. They were very pleasant and explained things clearly. They wore shoe protectors to keep the house clean plus cleaned up thoroughly when they were finished. They continued to communicate with me letting me know how things are going and how much longer they would be. I would highly recommend them."

"they took care of my problem immediately."

"BEWARE SCAM***BEWARE SCAM***BEWARE SCAM***BEWARE SCAM They gave me an estimate to do the water mitigation for a basement. The estimate was 17,930.47. They said it probably wouldn't be that high, and they will bill the insurance company. They billed my insurance company " USAA " 28,648.07 (10717.60 more than the original estimate). When USAA said they wouldn't pay it, they told them that they had made a mistake in billing, and the new bill was 22,577.54 , which once again USAA said was too much. USAA hired an independent 3rd party to review everything, and they would pay would be 11392.51 and they mailed a check to me for that amount. Servmate told me that this is a game they play with insurance companies. Servmate pointed out some other cost they had and USAA paid an additional 888..15 which they still wouldn't except. They told USAA the least the they would except was 22,577.54. USAA wouldn't pay, and they said they would take 18,000.00. SCAM SCAM SCAM SCAM SCAM SCAM "

"Both Gabe and Rob were very professional and provided great service. Gabe was great to work with.Rob did an excellent job cleaning the carpets. He gave me many tips on how to care for them. I highly recommend them. i give then a five star rating. "

"Conrad and his team were great!! They did a beautiful job on our kitchen. They completed it in a timely manner and cleaned up well afterwards. We would highly recommend using Servicaster. "

"Did a solid job. Price was reasonable. "

"Overall, the team did a good job addressing our initial issue, but there were several details I was unhappy with. We were originally scheduled for Sunday (which surprised me), but they didn't show up until Monday. The worst part was that I had to constantly follow up myself to find out if they were coming. Once they arrived, they were very clear about the process and even helped us file the insurance claim. Their follow-up for drying and cleaning the area was excellent. However, we ran into a major issue: the drying equipment required more power than my house could handle. They had to hire an electrician for temporary panels. The owner explicitly told me he would cover that cost, but I later received an unexpected $3,000 bill that insurance refused to cover. Lastly, I expected them to handle the reconstruction (drywall and flooring). Instead, they referred me to a third party who was very hard to reach. I waited three weeks for a repair that ended up being poor quality. "

"I recently hired John to do a mold remediation DO NOT use John Kearns. He is a SCAM. I recently hired John to conduct mold remediation on a house a few months ago. He spent 3 days doing the remediation work and charged $3,000. 2 months later, the mold is back. The exact places where he initially treated the mold have now returned. I called and texted John several times and he REFUSES to come back to fix the mold issue. He clearly did not successfully removed the mold the first time, and now he wonâ t even come back to fix his initial mess. What a joke. Just spent $3,000 and now I have to hire another mold company to clear up Johnâ s mess. He is arrogant scam artist who cannot do his job. Donâ t waste your time or moneyâ ¦hire a professional mold remediation company."

"American Property Services did a great job at my house in Alexandria. They showed up very fast and quickly restore my house. The water damaged the whole ceiling and the floor. The kitchen cabinets were saved and they had the insurance to pay for them to be replaced. Highly recommend them. "

"I had multiple estimates done on a mold remediation job. they had the best price their work was exceptional and they were very easy to work with!"