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"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"They're excellent.  They're just phenomenal people...top notch.  They're available 24 hours, which I like. I have referred other people to them and told them they are highly rated on Angie's List.  They do the tune ups on our units every year.  I would give them an A plus for everything."

Owner operated with 20 yrs in the trade, specializing in, service, maintenance, retrofitting, duct design, home comfort, indoor air quality,and new construction of residential and light commercial. I have pride in being an excellent service provider and look forward to building a lasting relationship with my clients.

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"I am extremely satisfied with the employees, Cliff and Jake that provided this service. They arrived on time with all equipment necessary to complete the job. They were efficient, and knowledgeable. I have contacted ACI for previous electrical issues and will do so in the future. J. Durfee"

"They have always fixed the problems that we've had. Frustrations? Delays? At times. We live in a flawed world. But overall, service has been professional and well done. It has always been worth the monthly fee and deductibles. If you consider that most appliances today only last five years or so, breakdowns are going to be a given. Our most recent repair will require at least two service calls and an $1800 part. That more than pays for our entire year's fees."

A Pacific Northwest Company is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.