Get matched with top window a/c unit service or relocation pros in Port Bolivar, TX

"John Moore sent a gentleman out initially to assess the problem, he happened to be a Supervisor. He was extremely professional and very complete in his assessment of the problem. He recommended that we replace our unit due to its age and condition. Then he worked with us to get the best unit for our house and worked with us on the financing options. Tom Lee was the initial person to come to our house and once we had decided on our plan of action Tom went above and beyond to ensure that we had the best possible system for our house. Excellent customer service skills and a very nice man. We got lucky !!!!! The installation crew was even better. They were very professional, courteous, and precise in what they were doing. It took some time to complete the job, but not because of the crew; it was due to the fact that they went the extra mile to make sure that the install was done correctly and they had to correct some mistakes that a previous installer made (not John Moore staff). My wife and I would highly recommend any and all John Moore services for your home needs. We have used their Plumbing, Electrical and now their A/C service teams and they are all top-notch. Excellent company and we would HIGHLY recommend them to anyone."

My name is Jorge Moreno, I've been on the ac business since 1997, have worked on all ac brands, from single stage cooling and heating system, 2 stage cooling and heating system, and communicating systems. \nTreat all my customers honestly and respect, my goal on every job is customers satisfaction.

"The service was good but I was disappointed that we had to move our furniture ourselves."

"Very pleased with service. I have used RAS a number of times over the years. Price may be slightly higher than others but this is easily outweighed by performance."

"Very well.  I have an old unit that is probably close to going out completely.  I called Chris on a Thursday, after 7:00 PM and coming home to an A/C unit that was blowing hot air.  I found Cucco's through another provider search company but I am glad I found him.  Other providers I have used in the past when I had a home warranty were not nearly as attentive, responsive, willing to answer to answer my questions, or as courteous - in fact, some of them were just down right rude! That was not the case with Chris. He went out of his way to explain his process and assure me that he was doing everything possible to ensure my A/C unit was being repaired to the best of his ability.  He even explained how my unit is not up to code, what it will take to get it up to code, and how to avoid costly repairs in the future. I will definitely call Chris again when the time comes to replace my unit and bring it up to code!
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"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"I called several companies on New Year's Day and they had no service today or their fee to just show up was $400 without repairs. I was housing 3 flood victims of which 2 were recovering from recent serious surgeries and in electric hospital beds that were not working. I was told by 2 companies that the first available appointment would be Thursday the 4th. I called OnTime and explained my situation and their service man, Carlos, was here within an hour. He first checked the main box because one breaker would not come on then checked every outlet in the 4 areas of the house without service until he found the problem which was a GFI outlet & transformer located outside on the front wall of the house. He found the transformer had blown and fried everything in that outlet and cut off all service connected in that line. It took a while to find the problem but he was persistent until he found the source and replaced both the GFI plug and transformer, He then rechecked to be sure all other areas that were off were now working. Carlos was very professional, polite, and explained what had happened. Another company had previously done work for me and installed a new larger electrical box. At that time they had told me they were installing a "whole house surge protector" and Carlos showed me that I did not have any whole house surge protector and that what they had claimed to be a surge protector was no such thing. I was not happy to discover that for 3 years I had thought I had something and did not. Carlos will return next week and install a surge protector to cover the entire house. I am very pleased with the work done today. I am not so pleased with the price, however, the holiday charge was half of what the other companies I had called were charging and I got prompt efficient service that was badly needed under the circumstances. My house guests now have operating hospital beds again and that was a definite priority. We also now have internet and cable which would have been difficult to go without for 4 days."

"They did an amazing job fixing our HVAC unit and it works like new again. No complaints at all and very good customer service the entire time."

"Provided great service and was very timely.
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"The gentleman fixed a clogged hose and added freon.  He also serviced the ac unit and installed a new thermostat. I was very pleased with Alfred and will definitely use him again."