Get matched with top in Port Jervis, NY

"While looking for a plumber to inspect and replace a leaking water heater, I found Rapid Repairs.  I called the number, and was directed to send a text message if I needed a emergent response.  After only a few minutes, I got a response in a text message addressing my issue.  They were professional and answered my questions as best he could without being at my house.  I even got estimates based on my answers.  The only reason I did not utilize their service was that I needed hot water immediately, and they were already on multiple service calls, meaning the earliest they could come out would be Monday.  
I would definitely use them in the future, I was very happy with the response and appreciated that he was polite and understood that I couldn't wait for them to become available.
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"Tom and Matt came by to side my house (and garage), put in new windows, and rip off the old roof and put a new one on. Attention to detail was impeccable. All of our neighbors were impressed with the work, and would often stop by to see the guys work their magic. They got here early every day, busted their butts, and always made sure to clean up before they left. Bonus, if there was pizza and a beer as the light at the end of the tunnel, they would always put in a few extra hours. Great guys. I will be using All Phases again for my next project."

"Simply put: Mark is a true professional and a good man. Something in short supply in the service industries today. Let's start at the beginning: We bought a house very recently. We knew there may be an issue behind the shower wall, but had no idea how bad. Turns out one of the pipes leading to some side-wall jets was leaking. Water was coming in at the base of the wall in the shower (through the grout). I hired a plumber. He wanted $800 to cap the pipe and would not fix the wall after busting through. I settled for a disabled handle so those jets could not be turned on. He did a couple other jobs on our list, but failed to do one and left another incomplete. For a month I asked him to return. Around that time, the disabled valve failed. Water went back into the leaky pipes and started coming through the walls again; this time in a different area, because I had sealed up the leaky area when I thought there would be no more water going there. Stupid, I know... but the plumber came back and saw water in a new area and never surmised that it may be the old problem, now getting worse. In the process of trying to solve a "new" leak, he broke another handle's volume control valve (which I had to run to a plumbing parts supply store to buy and replace to stop a new leak created by the broken valve) and did the worst, sloppiest putty sealing job I have ever seen on the temperature handle, believing that a loose handle was allowing water behind the wall and that must be the new leak. He was here for over 4 hours, didn't properly identify the leak, broke a valve and refused to replace it saying finding the right part was a pain, and completely slathered up a wall with caulk leaving an unsightly mess. Time to find another plumber. Enter Mark. I found him online that night and sent a note. Within minutes I got a text from him, very cordially saying 'thanks for the email, let's chat tomorrow. The next morning, we discussed - in detail - the ongoing situation. I texted him photos of the shower to explain the multiple jets and handles and where the leak was coming from. Right off the bat he complimented me on the thorough explanation and photos. Far from the other plumber that treated me like a nuisance, refusing to return to complete the original job. Our estimate visit was set for the following (next day) morning, but he came over after hours later that evening. He spent an hour with me -at the end of a long day- just trying to identify the leak source. The next day, I contacted the previous homeowner and he drew a diagram and explained where the piping lies behind the walls for these jets. I sent the image to Mark and he knew exactly what to do. We discussed together and both agreed on the solution. He came over the next day to work and was done in a few hours. He also brought his tile guy who put my walls back together, and even came back on a Saturday to finish the grouting! Well, turns out that the pipes were only half the problem. There was also bad grouting everywhere that was absorbing water. In the end, I hired a contractor to strip the walls back to studs and rebuild the entire shower. When the walls were gone, Mark came over as a courtesy to check all the now-visible pipes. He had remained in contact with me throughout the situation and came back one more time to make sure everything was solid before rebuilding. That is the mark of a true pro. Now, a couple months later, we found a new issue in our Kohler Hatbox toilet. He came over, diagnosed the problem, helped me order the right part on the phone, and is coming back to replace the part once it arrives. All components of this toilet are UNDER the bowl! It is not an easy task to get in there and it is dirty – but he did it with a smile. I leave this longer-than-average review to tell you that I have had a horrible experience with a problem left to me by the previous owners that was mishandled, misdiagnosed, and made worse by the first plumber… and then I found Mark. Too many people in the service industry just show up to do a job and don't care. They don't care if you call them again. If you don't, someone else will. Mark has chosen to go a different route, striving to build a happy client base for life. He will take his time, talk to you, explain the problem, and then fix it. Properly. And if it isn’t fixed, he’ll stick with you until it is. He also works with phenomenal people that are there to make things look great again, after the dirty job is done. Mark is a master plumber and has worked - literally - all over the globe for 20 years. New York is so lucky to have him now. If you want a true professional that knows his stuff, will respect you - AND give you a fair price, this is your plumber. If you want a jerk to come over, do a half-*** job, then ignore you for a month and return only to make a problem worse, I know another guy."

"When Frank delivered my cabinet doors and drawers all I could say was "WOW". They came out amazing. My thirty year old cabinets look brand new! I keep getting raves from family and friends who have stopped by. Frank was easy to work with. Arrived on time for our first appointment, went over everything with me and answered my questions. He answered the phone whenever I called him, and responded to emails promptly. I never felt ignored or forgotten. I would definitely not hesitate to use The Refinishing Company again."

"I was very satisfied with the installation.  The workers arrived on time, worked efficiently, and from all indications the installed product is of high quality.  The supervisor was extremely helpful with the planning and managed the job well.  He responded quickly when I notified the company a few days after the installation that some adjustment was needed on three of the sprinklers. The supervisor, workers, and the office staff that I interacted with were professional in every way.  I would not hesitate to recommend this company.   "

"Went very well. Cleaning, vacuum and closed pool. Thanks for for a job well done! See ya in the spring / summer?"

"Bob and his sons were very professional and punctual. They cleaned my wall to wall before I moved into my apt. and returned for no additional price to clean after the moving men finished. They used a quick dry process and even made some excellent repairs on the carpet. The wall to wall was light and it really looked great when they had finished. Bob also did an amazing job with my area rugs, which looked much more vibrant after the cleaning. The sofas also cleaned up very well.I would recommend this service very highly."

"At the end of July during the hottest days of the year, I lost BOTH A/C zones at the same time in my home. Needless to say, it was very hot in the house. I called Orange County Mechanical for an estimate after seeing exceptionally high reviews from both Angie's List and Google reviews. The owner, Ed O'Hara, came over the next day, gave me an estimate and literally "walked me through" everything that was needed to do to get the two zones back up, answered all questions, and the complete cost. Since I had a "builders" A/C system over 15 years old, it used freon which is no longer available along with two very inefficient condensers. I needed to replace the whole A/C system. He didn't try to sell things that were not needed, just what was needed to have a practical high efficiency two zone A/C system at an excellent price. Before he had left, he took the time to check the A/C condensers to see if he could get them up and running, at least until he could install the new system. Fortunately, he was able to get one of them running just enough to cool some of the house and he didn't want anything for it. It two days to remove the old equipment from the attic and outside and replace it with a new higher efficient two zone Trane A/C system. He put down floor protectors everywhere, left everything clean upon completion, removed all the old equipment and debris and swept the driveway clean when they were finished. Ed and his workers were very professional and polite throughout the whole time they were installing and removing equipment. Obviously he takes pride in his work and I highly recommend this company to all my friends and family and will be using him again. A job well done!"

"Everything went well. Will hire for future needs."

"Very satisfied. Helpful in selecting materials, arrived each day in a timely manner, and cleaned up each day. Bathroom is beautiful and we would hire All Skills again."