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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"When it comes to home upgrades, few can claim the title of "life-changing." But let me tell you, the Amazing Walk-In Tub is an absolute game-changer! We installed one for my elderly mom, who's on dialysis, and the difference it's made in her life is beyond words. But here's the twist â it's not just for the elderly; it's a must-have for the entire family! ð ¡ï¸ Temperature Control Magic: Say goodbye to the hassle of fiddling with the faucet to get the right temperature. With the Amazing Walk-In Tub, you can enjoy a luxurious bath at the perfect temperature every time. No more accidental scalds or chilly surprises! ð ¨ Jet Propulsion Bliss: Have a rough day at the gym? An intense workout? Sink into the soothing embrace of these powerful jets, and let your tension melt away. It's like having your very own mini spa at home, ready to rejuvenate your muscles and spirit. ð µ For the Elders: Our tub has been a godsend for my mom. The easy walk-in design means she can bathe safely and comfortably without the fear of slipping. Plus, the built-in handrails and non-slip flooring make it a secure sanctuary. ð ¡ For the Whole Family: But wait, there's more! The Amazing Walk-In Tub isn't just for Mom. Our family can't get enough of it! It's become a central part of our home, a place where we bond, relax, and indulge. It's like a luxurious oasis right in our bathroom. Whether it's catering to the needs of your elderly loved ones or turning your bathroom into a personal spa, the Amazing Walk-In Tub is a must-have addition to your home. It's not just a tub; it's a life enhancer! Don't miss out on the opportunity to transform your family's daily routine. Say hello to relaxation, safety, and a little piece of paradise, all rolled into one. Trust me, you won't regret it!"

"Exceptional customer service… Tim and Joyce were polite, professional and courteous. They completed the installation of windows quickly and professionally. Cleaning up and providing updates about the process along the way, including providing me with instructions on how to use my new windows"

"Long Home did an awesome job installing my new shower, vanity, and bathroom floor. It looks beautiful!"

"Couldnâ t have asked for better service!"

"Terrible .The guy came out was here about 10 minutes , charged me a," discounted" rate of $175 and left . About 36 hours later my drain is clogged again and the only thing I let down it was dish water and there's a strainer in the sink . When I called they said no warranty on the service and it would be $79 to evaluate it and I could go from there. Sorry you're only robbing me once and I would caution anyone not to deal with them"

"🚨 Avoid Len the Plumber – Negligent & Unsafe! 🚨 I hired Len the Plumber to install a brand-new water heater, but it failed after two weeks. They promised quick service but left us without hot water for days. Worse, the first technician concealed a serious fire hazard—the heater’s electrical components had actually caught FIRE and burned! A second technician finally admitted the fire risk, meaning my family could have been in grave danger. This is pure negligence and completely unacceptable. They replaced the heater but only after multiple delays, zero accountability, and putting our safety at risk. 🚫 DO NOT trust this company with your home’s safety! 🚫"

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."