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"Will does high-quality work. He made sure that we were pleased with the project as the job progressed. He installed a new screen door and did not charge us for his time even though it was not part of the quote."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Great! Will be using this company again for sure. They worked very hard and they worked late to accommodate my add ons. Nothing was too much trouble and they were well priced."

"They were very professional in their work. Very maticulous. Highly recommend"

"Summer of 2017 we asked Paul to install a new composite deck replacing a cedar deck of about 18 years old. This project was priced correctly and the work we excellent. On that basis I decided to ask Paul to help me design a new trellis for the deck, price it and build it. This project was completed today 3-14-2018. All cedar and craftsmanship quality. Good price and done just the way I wanted it. I have been very pleased with this company's performance and would recommend their services."

"Worked with Cascade Fence and Deck to rebuild a pergola on our side porch. Great communication throughout the planning process. Started by sending a little video in. Kory and David came out a couple of times to take a look at the job site and discuss the build. They put together an impressively detailed rendering of the structure to be built, and adjusted it based on our feedback. Their quote was competitive - enough that we added aluminum handrails on our front stairs to the project. Mike and his crew arrived on the date the project was set to start. They were professional, organized, efficient, and kept a very clean work site. We appreciated their attention to detail carefully removing beams that were improperly affixed to the side of our house and placing blocking to properly install brackets for the new beams. They did a great job putting up the new structure and restoring the siding of our home, and left a very light touch on the fragile shale porch tiling and our yard. Excited to get the structure stained/sealed and the siding painted when we get a few dry days here in rainy Tacoma. Absolutely recommend Cascade and we would certainly work with them again if we need any similar work done."

"Had these guys put on a new roof. Roof leaked, toxic black mold where it’s leaked with ceiling damage in one of our bedrooms. Been 3 weeks since they came out to survey the damage. They’ve told me they subbed out the roof to someone else when they did it and they’ve let the other company know. I've inquired a few times and they keep telling me they reached out to the other company to let them know. Basically passed us off and we’re up a creek with toxic black mold."

"Very well! Joe worked closely with us to satisfy our dream of having our 'East Coast' screened in deck in the PNW. He was transparent about the unknowns and worked hard to find answers and solutions. Although it was a costly project, we are pretty sure the final product costs were significantly lower than our other bid(s). Joe found very high quality sub-contractor workers and negotiated to a favorable price. And, he also held true to his word. Specifically, he made right when property damage occurred (that was a result of unanticipated weather) and honored original estimate costs even when some contractor labor was much more extensive than first anticipated. We are very pleased with our finished covered and screened in deck and would highly recommend Joe as a knowledgeable, trustworthy, fair contractor who communicates well and often."