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"I contracted with this company at the beginning of May. Their original estimate was discounted to $4k from $4700. Upon having the work done they found an issue that would cost an additional $500. They did not complete the work and said they would call and schedule to complete. The next day they call me and say that they estimated my crawlspace at 450 Sq ft for an 1800 Sq ft 2 story home and my crawlspace is actually 900sq ft and they wanted an additional $3400 but since this was completely their error they would do it for $1900. Considering these are professionals and the owner is the one that quoted me, I expect accurate measuring. Also, why did they not mention this information while at my home? Lastly, Harlan, the owner admitted to them having multiple problems with estimating. Either the team needs to be re-trained or put on performance improvement plans. Underestimating a space by 50% is not quality work. "

"I hired (Name Removed) to paint my kitchen and bathroom cabinets for $4,400. On September 27, a worker removed my cabinets and drawers, applying painters tape and plastic before taking them for painting. The next day, Philip started applying primer without sanding. He got paint on my refrigerator, hardwood floor, and dishwasher, promising it would come off. However, the primer was dripping, and I have pictures to prove the poor application. After finishing the primer,(Name Removed) asked for $1,000 upfront, which I paid. He returned later but said he couldn't paint yet because the primer wasn't dry, rescheduling for September 29. On that day, he texted that he was running late and claimed his cat knocked over the cabinets. I scheduled him for October 1, but he canceled again, citing more excuses. On October 1, he texted that his employee died in a car crash, which I found hard to believe due to his previous flakiness. I demanded a specific time for completion or for him to return my cabinets. He eventually agreed to bring them back on October 4. When he returned, the paint job was unacceptable. The cabinets were chipped, with excess paint everywhere. I refused to pay the remaining balance. My daughter recorded the exchange for safety. Philip became loud and threatened to put a lien on my home, despite there being no contract. He demanded $400 for paint, although his receipt showed only $203.68. To get him to leave, my daughter suggested paying him $400. He took the money but left without giving me the hinges, making it impossible to reattach the cabinets. On October 7, I texted him for the missing hinges. He replied, demanding another 1k to find them. This experience has been incredibly frustrating, and I believe Philip should not be operating as a contractor. He is not a qualified painter and should not take on such jobs."

"Excellent team of professionals! Unfortunate water damage due to flooding in my neighborhood led to my basement to be damage, seemingly beyond repair. Their team came the same day and removed the water within a few hours and began the drying process. Trusted them with the restoration and it looks better than before! So thankful for Pacific NW Restoration. Would recommend them to anyone!"

"I could not have been more pleased with the help I got from Water Trails Restoration. Aaron, the owner, responded immediately to my call for help. He had all the necessary tools, equipment, and knowledge to mitigate substantial water damage from the bathroom in the unit above me which had released several showers of water into the wall between my bathroom and dining room before water was detected on the floor in the corner of my dining room under the table. I so appreciated Aaron’s knowledge and cool as he diagnosed how much of the wall had been affected and opened up the ceiling and wall areas as needed to allow his powerful machinery to dry things out. An extra benefit of having Aaron’s help was his prior experience as an insurance claims adjuster who could explain the entire process to me. I found Water Trails online in a quick search for water mitigation. I chose Aaron because Water Trails promised a quick response and because it was a family owned business. As all times Aaron was sensitive to my concerns and took measures to protect my home from any additional damage. I recommend Water Trails without reservation. Corbett Gordon"

"These guys were great. Professional and super responsive. I worked with them for a duplex in Gresham over the summer. They treated mold issues in the attic and the garage, performed duct work to fix the root cause of the problem, and also replaced sheet rock. I would strongly recommend this team. The owner was very understanding and was able to work with me to meet our aggressive timelines for closing the real estate transaction."

"Ambrosio was friendly and kind, made a thorough search through the attic and rooms of the house to evaluate the roof leak and resulting mold, and gave a detailed estimate of all the work that would be involved in remediation. Didn't charge for gas or estimate. We since haven't been able to get in contact for next steps, but appreciated the timely and thorough response for our initial request for evaluation."

"Mark did an excellent job; would definitely re-hire. Reasonable also."

"Everything went well from start to finish. Yoni and his team were nice, professional and on schedule. They cleaned the mold in our loft ceiling, installed proper ventilation, insulation, sheetrock and painted. The trim around the skylights looks perfect. The paint is perfect as well. They left our living room clean. We definitely recommend Accuracy U.S.A."