Get matched with top new windows service pros in Portland, OR

"Cant wait to do more business, God bless you and thank you"

"Where to start, I hired Jim at Evolution to do an exterior home remodel. This was three years ago. This included windows, siding, doors, roof, and gutters. Two jobs (the house roof and the gutters) were done by two other companies that he hired. The gutters are leaking and not doing their job at this point. They are not blocked nor do they have debris in them. The seams are failing. There are three spots currently. Also they put a downspout in the middle of the gutter and not on the end. So there’s issues associated with that. Jim was to do the siding, windows, screen doors, basement door, and carport roof. His costs were the best out of several contractors and he was recommended by a friend. We were drawn to another company but we decided to go with Evolution and Jim. So I mentioned the carport, we needed to redo it. I am a novice when it comes to building but I figured I could build the carport and have Jim roof it (originally it was going to be the other subcontracted roofers doing it). So I constructed, after doing research, the carport. Jim arrives and says it’s too flat and that it’s not safe to shingle it. so he says we could but corrugated plastic up in its place. I agree to that as I am assuming he knows what he’s talking about. He proceeds to do the job. The carport roof, the siding, the windows. I recently installed a patio with pavers right before he started his work here. I with my neighbors help did the work. My neighbor then installed a concrete border around the patio. At one point Jim and his crew rent a scissor lift and proceed to drive it (I think the sticker said 2500 pounds on the side of the machine) onto the patio to instal a window upstairs. They cracked the new concrete border and cracked about 10 pavers. They decided not to mention it to me, but I noticed it. I waited till the end of the day when Jim was sitting in his vehicle to leave and I approached him. He said they would fix it. Their fix was flipping the pavers over and not addressing the cracked concrete border. Disappointing but ok. So back to the carport which is my ultimate complaint. Jim completes all the projects including the plastic on the carport. Within days there are multiple leaks on the carport. Jim sends a helper out to put some caulk on it. The next day it’s leaking all along where the plastic meets the newly shingled roof. I contact Jim about the situation and he says “I’m washing my hands clean of this problem”. I plead with him to help address it and he sends me a email saying I screwed up the carport and that if an inspector saw it they would make me take it down. So I drop it. Over the next three years we are to the point of replacing the roof, yet the carport structure is solid. The plastic has shattered on the south side where it wasn’t connected properly, no flashing was installed so the water has damaged all of his supports causing them to warp, it leaks everywhere rendering the carport useless. Since Jim refused to address it I contacted another contractor to see what they could do. They came out and determined Jim botched the carport roof in several ways. No flashing, un proper cross beam placement, un proper overlap of plastic, un proper attachment to my structure. My structure was sound with no issues. So I reach out to Jim again about the issue and asked him repeatedly to come back out to see what was happening, in hopes he would fix it. It has been three years at this point. He doubled down with what he said before. Got upset that I asked another contractor to look at it (even though he refused too). He repeatedly asked me if I wanted him to come out. Which I reply with yes, over and over again. He never came. To be blunt he was incredibly rude. I’ll happily post what he wrote of the need arises. The bottom line to me is this. If I built the structure poorly (as he claimed… even though I think he wanted to initially do it but cost prevented it) why would you cover something that was built poorly. I would of said I can’t legally cover that structure or maybe even it’s built in a way that I can’t insure a leak free roof (again it was a matter of days I reported leaks to him). Secondly after I paid over 50,000 dollars to him, why wouldn’t you try to fix the roof just to be helpful especially since I contacted him within days. Thirdly why be a rude and condescending. Overall it was a huge let down. The new carport roof will cost about 3000. All his supports and the plastic top. The patio damage and the lack of care in fixing his issues he created. I would never recommend Jim or Evolution."

"Rob was lightning fast responding to my request. He found time to get me into his schedule and was super communicative. Friendly, thorough and priced well. Great job."

"I've used Ace Handyman for several years now. Their work is excellent and very professional."

"Excellent. Would highly recommend and use again for all future jobs"

"I was very impressed with the knowledge Victor had to do the repairs and painting for my requested project. I think it looks just or better than the original."

"Went very well and better than I could have hoped for. Very impressed with professionalism and responsiveness. Work was done quickly/efficiently. They cleaned up the worksite several times during the day and left things neat/tidy when they left at the end of the day. I plan to hire them again for some work on my deck. I highly recommend this company. P. Johnson Wilsonville, OR"