Get matched with top gas piping pros in Portola Valley, CA

"Gustavo from Escamilla plumbing is a pro thru and thru. I gave him a tough job that I wanted to tackle but didn't have the necessary tools or time to tackle. I had him relocate the water heater lines and install a tankless water heater, remove steel pipes and redo drain lines. The kicker for the water lines was access next to a furnace and new gas lines that needed to be run due to insufficient gas supply. During the project we found micky mouse water line taps that needed to be removed and the house water shutoff valve that failed to closed completely. Lots of unexpected work but he gave decent quotes to complete the job. He is quick, doesn't cut corners, and gets the job done. I wholeheartedly recommend him for project a homeowner wouldn't touch or doesn't have time to do."

"Found a solution and fixed out piping problem very quickly"

"Professionalism is outstanding, knowledgeable, they know what they are doing. Most important felt confident and trusted what has been done & what they say their going to do to finish the job. Will highly recommend The Tankless Guy Plumbing."

"Jess and his crew did a great job recently repiping my house, both the water supply and drain lines. Jess is easy to work with and very responsive. His price was very reasonable. He came back promptly to fix some very minor issues I found (tiny leaks from the kitchen sink drain and from one of the outside faucets). Everything is fine now. The sprinklers in my backyard work better now because they're getting more pressure than they got from the very old galvanized pipes that were replaced. I'm happy to recommend him."

"My wife and I bought a house a couple years ago, and became owners of a radiant heating systems installed more than 20 years ago. Tony and Damian did a great job of understanding how my radiant heating system works, what repairs were needed/what was failing, and where upgrades were needed. They replaced the pump, both expansion tanks, and the neutralizer. Additionally, they noticed the hot water tank was installed incorrectly, and the hot and cold water connections were flipped. It's amazing the system worked, and it's nice to have a system that's correctly installed (even if it's 20 years later!). Additionally, they secured the expansion tanks to the wall (now required by code), replaced the deteriorating copper pipes connected to the neutralizer with plastic (I'm sure this is code now as well), and re-routed the overflow pipes to the outside (rather than the floor!). You can't go wrong with these guys, well done, they're true craftsmen to the trade."

"Victoria Cedillo's team (Lead: Victoria. Team: Victor, Ruben, Richard, Pedro, and I am sorry if I missed anyone...) from Mike Counsil Plumbing did a wonderful job with our main line sewer and installing new sewer lines! Victoria's manager, Glenn, is very nice and patient. He provides guidance to Victoria's team to diagnose our sewer lines, provide recommendations and detail estimation options to us. We feel comfortable working with Glenn and Victoria during this job, and I have learned a lot regarding proper sewer lines and water lines connections. Victoria also took me into our crawl space and showed me the new sewer line at the last phase of the job. Victoria and her team are really professional and they've provided excellent customer service experience! For all the jobs they have completed, Victoria will provide photos and let us know what the current status of the job each day. Victoria is very considerate and she makes sure that we are able to use kitchen and bathroom at the end of the day (They will temporary connect the lines), and we really appreciate that! They also make sure the working areas are cleaned and covered up properly each day (if there is a wall opened) since there are rodents from our neighbors’ backyard. Mike Counsil Plumbing and Victoria’s team is knowledgeable with the city laws, proper line connections, and permit requirement. I was surprised to see a plumbing company that has their own work inspector (In this case, Dan B., was the one who came to my house for the final inspection. Thank you Dan!) to make sure all the works are according to code and it was done correctly. The works that were done at my house require city permits. Victoria makes sure we feel comfortable with the city inspection and she was present at the inspection. The company representatives such as Sabrina and Marissa are very friendly and easy to talk to. Comparing to other plumbing company, their price may not be the cheapest, but I can really see the quality in their work (compare to another plumbing company we hired years ago…). I highly recommend Mike Counsil Plumbing because I can trust their work and truly see the quality! Thank you, Victoria and your team for all the hard work! =)"

"MCP had a difficult job installing a new propane line in a rural area. It was the third time around, all things considered - the original house builder's version leaked, then the gas company's version leaked, it took Mike Counsil to do it right. On the ball pros!"

"Leo did a very extensive plumbing repair that required digging through my bathroom floor and replacing a huge pipe to the outside. He also prepared and installed piping and fixtures for a bathroom remodel. Always showed up when he said he would and had a great crew. Cleaned up as well. Would highly recommend."

"I had a clogged kitchen sink and they came the same day. Very professional, fast, and affordable. They explained everything before starting the job. Highly recommend their plumbing services!"

"Short version:
They got the job done, but it took two visits and cost about 2-3 times more than it should have because they initially arrived with the wrong equipment and then recommended an unnecessary, expensive video scan.  The extra cost was due to their error and they should have covered at least some of it (if not all) but they refused.

Details:

Our sewer line backed up between our house and the street, and so I called In and Out to clear it.  They arrived with nothing but a hand snake because supposedly other equipment was in the shop.  The plumber was able to (temporarily) clear the obstruction with the hand snake.  Charge: $250, which also included cleaning the trap in one of our interior sinks.  So far so good (although if I'd known they'd come with just a hand snake, I would have done it myself...)
Two weeks later, the line backs up again, because the hand snake only punched a small hole in the obstruction rather clear it completely.  I called In and Out to come back with the correct equipment.  

This time they arrived with the proper equipment, including the full sized snake and water jet to clear the roots.  Given the previous failure to remove the blockage, they recommended sending the video camera down the pipes to diagnose the problem.  Problem = roots from the trees near the sewer line (surprise!).  They used the snake + water jet to remove the roots and clear the obstruction.  Now everything works.  Bill = another $775.  

 Why do they get a C grade?
Issue 1: they refused to refund any of the money from their first, failed intervention.  If they'd just arrived with the right equipment, we would have removed the roots on day one, sparing us another sewer back up and another expensive visit.  They brought the wrong equipment and didn't solve the problem -- there should be at least a partial refund.  Even an apology would have been nice.  But I didn't get either.   instead, we come to Issue 2

 Issue 2:  when they came back, they recommended an unnecessary (and very expensive) video scan of our system which just turned up the obvious problem of roots from the nearby tree.
Total cost was over $1000, for a job where most plumbers would have just gone in with the big snake + jet on day one and knocked out the roots for $250-400.   In and Out ultimately fixed the problem, but we had to endure 2 days of sewer back up and paid 2-3x what we should have.

On the plus side, they were always very prompt, professional, and friendly in person (aside from issues noted above)"