Get matched with top water main install, replace or repairers in Potrero, CA

"Scott Fanatizzo was our plumber. First he turned off the water going to all the toilets. Then went outside to check the pressure valve to the house. It was not working and the pressure coming through the house was the same (121) as from the city to the house. After installing a new pressure valve outside, he checked all the toilets inside and found that only one needed the inners replaced. Problem solved. Scott was polite, neat and efficient! He called and left a voice message alerting me that he would be early, plus I received an email from the company telling the name of the plumber that would be doing the work along with his picture. Awesome customer service!! Great company!!"

"The repair was done professionally and quickly."

"We were impressed with Jason’s presentation of the Mitsubishi system, and we really appreciated learning about the HERO program from him. We got a good estimate,ate for the work but were planning to do our roof repair first with adding solar and thought we would do this job after. Things worked out with that Jason got our work scheduled and done BEFORE the roof/solar which worked out because in Sept/Oct we still had some hot days, Thie crew was professional and extremely hard working, and poor guys, in hot weather, sweating in our attic/crawl space. Which they left with improvements! The system was up and running (2 downstairs units, 4 upstairs) in 6 working days. After a week we did have a problem, nothing worked and they came out promptly to troubleshoot, ordered new circuit board and installed as soon as it arrived. Been running fine since then, and this is also heating so I am looking forward to heating with solar instead of gas."

"Installed in one day and if I had any questions or concerns, they were quick to reply and resolve issue."

"Installation went smoothly. I've had the system for about 5 years and I recommend it highly. The water tastes great. We don't buy water anymore. Our pipes are protected from mineral buildup. Very pleased with our purchase."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"Using MasterServ is a perfect example of the pros and cons of using a big company. They were able to offer a lower price (by several hundred dollars) than other estimates I received because they specialize in volume (and not necessarily quality). The estimator who came was extremely pleasant and professional, however, internal communication in this company is a disaster. Therefore, small details like getting a new shower valve installed and installign new shower heads were initially overlooked by the installers because this wasn't communicated between the estimator and the crew. I never met the so-called project manager, who should have been there the first day to make sure everyone was on the same page about what was to be done. It was explained to me by the estimator that it would be a two-day job (true). The first day, the crew showed up and spent about two hours cutting holes in the walls and prepping the house. The second day they were there from 7 AM until 830 at night, working like crazy to get it done that day -- very stressful. When I saw that they hadn't installed the new shower valve, I got some grief from the crew and the so-called project manager over the phone, and this was eventually rectified with me paying an extra $200 to have the crew come back for an hour or so to install. When the job was complete they had disconnected and capped some old galvanized pipes, but with the new water pressure they blew out a couple weeks later (because they make their money by moving fast, quality and client communication suffer!). The guy they sent to do the drywall patching was a total incompetent. He showed up a couple days after the plumbing work was done started work and left mid-day saying he'd be back the next day to finish, though he never did return. I called the so-called project manager who was surprised to hear that the job wasn't done and it took a few more days for them to schedule a new guy to come out who had to re-do everything because the first guy was incompetent. In the final analysis, this company was the cheapest alternative, but there were a lot of headaches -- stay on top of them and make sure they do the work correctly!"

"Tarpy had assisted my daughter with a plumbing issue and highly recommended I call them. We needed to replace a cast iron hub that was totally corroded in our bathroom. They were very responsive and their plumber Dane did a great job! He was on time and did the work quickly and professionally."

"fine - didn't realize that the regularly installed type of box wasn't possible due to the amount of 'reconstruction' this would require - so the newly installed box sticks out - now ok with it.
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The cleaners removed the window screen but while cleaning them, they destroyed my windows screen.

I have very high windows and the cleaners left behind water marks all over, did not look very good.

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