
Serving Prior Lake, MN and surrounding areas
Approved
In business since 2012
Free estimates
Emergency services offered
"Our main sewer line backed up overnight and we discovered it after taking a couple of showers in the morning. I called Cutting Edge just before 7am and received a call back about 20 minutes later. Knowing I wanted to get this done as soon as possible, I asked about availability and price - more heavily weighting availability in this case. Joe, who I spoke with on the phone, said he could have someone out between 8am-10am and they would call about 30 minutes in advance. One of the services I asked about was a sewer clean out which he quoted at $210 (with another company I called quoting this service at $190 for comparison). But they were available quickly so I booked it. Bill - who performed the service - called at around 9 and arrived just before 9:30. He quickly visually diagnosed the issue as a sewer line backup and asked what I was quoted for that service. I also asked about a camera (so the issue could be diagnosed) and he quoted me $195 for that. What I didn't know and wasn't told before I got the bill was that there was an additional charge for the floor drain cleaning at $160. Other companies I have used in the past include this in the main line cleanout (I believe). Pros: They were responsive over the phone and came out quickly - solving my issue. Bill showed me what he was seeing in the camera and even walked me through the detail so I could take notes. Cons: They weren't as upfront about their pricing as others and seem more expensive than comparisons."






































