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"Did a good job"

"as advertised"

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Would not recommend, very sloppy work."

"After the circuit breaker panel in our garage failed and caught on fire, I contacted Dave Pringle to assess the damage. He was able to start on the project the following day and kept me updated on the progress he made, explaining various codes and how the components worked in the system when I had questions. I found him to be very knowledgeable and friendly in all our conversations. Dave went above and beyond to ensure our house was once again safe and functioning as it was prior to the fire. For the quality of his work and reasonable prices he charged, I would not hesitate to recommend him for any electrical work you may have. Photos Before: [*** Link removed ***] After: [*** Link removed ***]"

"Wonderfully done work from very stand up guys. The crew is personable and works quickly. Everything that was needed was done and comes at a good cost. We are very happy with the results and would recommend anyone needing any excavation work to go with Brian. All piping looks great, and they did a lot of work in the time that they were here."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"During a snowstorm, my wife noticed we had no hot water. I contacted Larry & Sons before the storm, and while I understood their priority to ensure driver safety, they informed me it might take a couple of days to reach my residence. This was reasonable given the circumstances. When the technician finally arrived, he quickly diagnosed a leak in our hot water tank and determined it needed replacement. He also mentioned that our water softener system was improperly installed by a previous technician and recommended replacing it. Additionally, I decided to replace the sump pump as part of the project. However, I was shocked when I was quoted over $13,000 for the job. Given the urgency of the situation—my family needed hot water—I reluctantly agreed to proceed. Unfortunately, I later realized that I was overcharged by approximately $5,000 for the project. To make matters worse, after the installation, the team left a mess on the street that they didn’t clean up. While I am relieved my family now has hot water and a new water softener system, I cannot justify the excessive cost or the unprofessional behavior. I would caution anyone considering Larry & Sons to think twice before doing business with them. In my experience, they took advantage of a dire situation, leaving me feeling overcharged and disappointed."

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