Get matched with top water heater repair or service pros in Richmond, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"From arranging an appointment to the actual appointment, I was treated with polite service, and the technician was very pleasant and knowledgeable. He explained every detail of the problem and expertly accomplished the repair quickly. I won't hesitate to use this company for future plumbing repairs."

"My water heater was leaking profusely all over my basement floor and needed to be replaced immediately. Usually getting someone to come over in an emergency is not easy, but when I phoned Arreaga Santos Plumbing Santos said he would come over right away, which he did. My heater is in a difficult place and hard to get to, but Santos and his assistant removed it with ease. Not only was this done fast, the minute details that he attended to were performed with great care and very high quality. Also, he's a very nice guy. Based on the entire situation there is no other plumber I would use in the future. Just call him, you will be as happy as I am."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"They fixed a major water leak and installed a new water heater all in one day. They were prompt and did a neat install. I can recommend them."

"I recently had the pleasure of hiring Eddie, an exceptional plumber to repair a leak on my water heater. I cannot express my gratitude enough for the outstanding service I received. From start to finish, the entire experience was seamless and professional. He arrived promptly at the scheduled time, exuding confidence and expertise. Their meticulous attention to detail was evident as they thoroughly assessed the situation and quickly identified the source of the leak. The plumber's skillful execution of the repair was truly commendable, as they worked diligently and efficiently to resolve the issue. Not only did they fix the leak, but they also took the time to explain the root cause of the problem and provided valuable advice to prevent any future mishaps."

"JPC team did an excellent, professional job on our storm water sump pumps related project. (Two sump pumps were working; they did not need repairs.) 1) Cut and replaced two broken pipes; installed new valves 2) New float sensors installed and set to auto-start the sump pumps 3) long outflow pine, connecting to city's water drainage system, was cleaned using long snake and high pressure water pump combination. 4) successful final test with water filled in water chamber and sump pumps working 5) JPC gave warranty for work done and signed up for once-a-year annual maintenance visit in October."

"Jared showed up and wasted no time in doing two things at once (draining the hot water heater and repairing a small fireplace gas leak). He educated me a little on what he was doing which is always helpful. He was also careful to keep his booties on, so as not to ruin the shiny wood floors. Highly recommend based on this experience."

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."