Serving Rineyville, KY and surrounding areas
Angi Approved
In business since 1958
Free estimates
Emergency services offered
"Without a doubt they are the very best contractor of any type I have ever dealt with. It's almost like I was an aging family member. Quality of work was top shelf. Fast efficient and courteous. Pricing would be hard to beat. I'd rate Daeunhauer way more than 5 star."
Serving Rineyville, KY and surrounding areas
Angi Approved
In business since 1982
Emergency services offered
Credit card accepted
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
From average costs to expert advice, get all the answers you need to get your job done.
Understand what goes into installing a sewer line, including materials, labor, permits, and potential landscaping considerations, to ensure a smooth and compliant connection to your local sewer system.
Discover the cost of slab leak repair, taking into account factors such as repair type, inspection fees, and local labor rates.
Budget for bathtub replacement costs based on factors such as bathtub type, material, removal, hardware, labor, plumbing work, and more.
Budget for main sewer line clog repair costs based on factors such as cleaning method, sewer age, project complexity, permits, labor, and more.
Need to clean your drain? Here’s how much it costs, what factors affect cost, and what to expect.
Looking to remodel your shower? Here’s how much it costs, what factors affect cost, and what to expect.