
Serving Ringgold, GA and surrounding areas
In business since 2002
Free estimates
Emergency services offered
"I initially had a technician come to troubleshoot why my A/C wasn't working right and was informed that I had no coolant left in my upstairs unit. The tech filed the unit with coolant and told me that my coil was probably leaking. He said he could run a diagnostic test that would confirm the leak but it would cost around $150. He suggested that it was more likely than not leaking and that he would hate to charge me for the test just to confirm what he suspected. <br /> BJ was the salesman as well as came to oversee the progress as the job took two full days. When BJ came out to give me options on what I needed to replace the horribly cheap and inefficient units that were installed when the house was built, he was prompt and spent more than an adequate amount of time talking to me about the different options and financing, as well as walked me through what would need to be done both inside and outside. (I had another company come and give me quotes on Carrier brands and they were about $4000 more with the same types of units and comparable work.) He was extremely knowledgeable and understanding. He fielded my many questions while he was there as well as the week following while I was making my mind up on which company to go with and what systems to have installed. He even reduced the price of the install I paid for the earlier service call! This was an incredible gesture and really hooked me on the honesty and integrity of this company. Basically he made it so I didn't pay for the service call because they were coming to take the old units out. I ended up with a complete Trane System that is super quiet and very efficient. Installed a 15 SERE A/C, 95% efficient gas furnace, and 16 SERE A/C and heat pump with an air handler that works amazingly well. The new systems run well and we have had zero issues or problems since installation. We no longer have hot/cold spots in the upstairs and do not even hear the units running while sitting downstairs. <br /> During the installation, the techs were very friendly and were nice enough to explain things as they went. I am the type that wants to know whats going on and why etc. The install went well and they worked for two days 8:30-4:30 solid. The only thing that I had issue was with the clean-up. Overall it was good, they just left a few little things around like a few pieces of the furnace exhaust pipe that were cut, some metal duct tape balls and some stuck to spots in the basement with a few other little things. <strong><em> I am super and quot;nit pickyand quot; and do not let this distract from the wonderful and attentive service they provide.</em></strong> I recommend this family company to anyone and everyone. I will use them for any issue's I have in the future. Thank you BJ and American Air, the level of service you provide is rare in today's world. <br />"








