Get matched with top water main install, replace or repairers in Rockdale, TX

"This has been the most frustrating experience in my life. They said the project would take a day and a half. It has been 2 weeks and there is NO end in sight. They do not believe in keeping the customer informed about the status of the project. They say "somebody will contact you- but nobody does. They left the work site in an unsafe condition. Repeated request to remedy the situation have been ignored. First and last time user of Angie's services. I am non verbal. NO PHONE CALLS. I want to see someone in person ."

"Last year Reliant performed a repair on our wastewater line which broke under our garage. It broke this year and they refused to cover their previous work trying to blame the city and our foundation. We have had recent foundation issues - because of the leak under our garage causing soil heaving! They ghosted us after it became clear that their previous work was the issue. Another plumber (Blue Ribbon, 5-stars!) did a much better repair but cannot fill the 5' deep hole under our garage because Reliant never closed the permit from last year. They also did not install all parts listed in the invoice we paid, yet still claim they are not at fault for the current issue. The timeline is now nearly 6 weeks since the current issue began with no issue in sight. I have repeatedly asked for updates and better communication, yet I am the one who always calls them. Regular people cannot be expected to be plumbing experts. We relied on this company to operate in good faith. They have not."

"It's nice to hire professionals. Competitive pricing, communicated well, stayed with it from start to finish."

"Terrible. On multiple occasions, services calls resulted in estimates for major component replacement (ie. furnace or coil) while under warranty. The warranty was essentially nullified in the estimate due to the estimated labor cost. In 2014, service experts found a crack in one of my furnace heat exchanger and recommended a new furnace. I directly contacted the manufacturer for part replacement and sought several independent bids for labor on the replacement and was able to significantly reduce the cost. I had to do all of the legwork. Service Experts was only interested in selling a new furnace. In 2018, a coil installed by service experts in 2014 developed a leak. The coil was covered by a 5 year warranty. I was hesitant to even call service experts, based on my previous experience, but I thought I'd give them one more shot due to the warranty. I explained my concerns while scheduling the appointment and was assured that I would not be charged a service fee for warranty work. The technician arrived and visually inspected the unit for less than a minute and retreated to his vehicle. He returned with a recommendation to replace the coil, sighting labor costs (same as last time). I was quoted a price for a new coil, nullifying any potential benefit from the warranty. He went as far as to say that maybe my attic was too hot, causing the crack. I was then charged a service fee for the 60 second visual inspection and estimate for a new coil. I was denied any attempt to speak with a service manager."