Get matched with top water heater repair or service pros in Rockford, MI

"Cascade helped us when our sump pump failed - they came the same day and replaced it! I was so happy I hired them to install a water heater the next week. Thank you John and Linda!"

"The service was fantastic. Jud was friendly, professional, and efficient. He worked us in between two other calls on the day that we called. We replaced our water heater with a larger tank, and this created an unanticipated problem. Jud had to do quite a bit of extra work to get the new tank to fit. He did not charge for the trouble. We mentioned that we had a coupon from Angie's List, but he told u that he gives all Cascade customers that discount because he's a resident of the area. Thornapple Plumbling is outstanding. We have more work (non-emergency) and Jud will be our plumber as long as he is in business.
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"The service technicians that came out were fantastic. They were not only on time but replaced and repaired my faucet and toilet in a timely manner. Professional at every level. I will highly recommend them to family and friends. Any future plumbing repair or upgrade, they will be my first choice!"

"I won't call anyone else for my heating, cooling or electrical services. They've installed my AC, tankless water heater & 'today 4 new smoke/co detectors I love Service Professor"

"Joe came out the next day. Replacement water heater, updated the things that needed updating. Reasonably priced. Very kind and professional. I would call him again."

"Had a great experience and even recommended Jordan to a few co-workers. He is extremely professional, honest pricing and friendly service. He knows his stuff and was really helpful when thinking through options with our furnace and added humidifier. We will hire him again in the future if needs should arrive!"

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project in order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"It all went well.   Very pleased with the service and the overall cost.
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"Arrived on time, estimated the work, the price was amazing, upgraded stove gas valve, unclogged kitchen sink drain, in about 1 hour done, I am a disabled vet and Dan Jones is the place to GO for good WATER!"

"Went OK. They did the work and it 'mostly worked' when they were done. I say mostly because the pressure valve was blowing off of the boiler when they were done (This was NOT happening before they had done the work). I had noticed this the day after I had paid. I contacted them and they wanted to replace the expansion tank and charge me $200. I asked - shouldn't this be covered under the initial work of $4600? They said the part wasn't explicitly in the quote. Frankly at this point to replace what really was a $40 part and half hour of time to do a fully finished job (for $4600). For 1. How am I supposed to know (as a customer) what should be on the quote for a fully finished job (pumps, piping, etc? - they are the expert) 2. How am I supposed to know this isnt their fault. (Shouldnt an autofilling expansion tank be connected to the incoming water supply?) Frankly not standing fully behind their work and making sure they do everything to do a good, finished job - left a 'bad' taste in my mouth. In the end I replaced the auto-filling expansion tank with an Extrol expansion tank for $40 and it took me less than an hour. After that it all appears to work."