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"Mike was awesome......... Great guy, he cleared my bathtub drain completely. And charged a fair price"

"I had an amazing experience with Zoom Drain Knoxville! My mainline was backed up, and they sent out a tech, Jesse, late on a Saturday night. I was worried about extra costs, but they didn’t even charge a travel fee! Jesse did an outstanding job using hydro jetting to clear the line, and he was super professional and knowledgeable. The price was very reasonable, especially for after-hours service. I’m beyond grateful for their quick response and expert work. Highly recommend Zoom Drain Knoxville for anyone needing reliable, affordable help!"

"Jonathan came out and identified the leak to be on our water service line. He gave us several options and walked us through every step of the way. He was also able to replace the line the very next day. He left the workspace better than he found it. I will definitely be using him for any future plumbing problems."

"This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldnâ t come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either theyâ d come around 6pm or they didnâ t handle gas units. Iâ m glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I donâ t know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Fatherâ s day weekend. When they were done, Robert showed me his findings. For those that donâ t know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps werenâ t in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between â costâ and â priceâ The â costâ over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!"

"I had a leak and couldnâ t locate the source but Daniel Richardson found it, repaired it, and was the single most professional and kind service individual I have ever experienced! Top of the line Pro! I will call only the Plumbing Authority from this point on! Thank you !"

"We had great experience with 1 Tom Plumber! Their customer service was professional and quick to respond! Excellent work and pricing was fair with no surprise hidden cost!"

"Great customer service, helped very short notice, explained every step of the situation. Would highly recommend."

"Needed a propane line installed to laundry room and new faucet also installed. Everything was done promptly and completely. Will hire again for future projects."

"Excellent work. Plumber found more than one lead after inspection and repaired all water lines. Highly recommend PLUMBING SERVICE, Maryville TN"

"Did a great job on an emergency call. Very kind and professional. "