Get matched with top window a/c unit service or relocation pros in Rockport, MA

"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"I found the company through the Costco program. For some reason, it took awhile to reach them through Costco (they stated personnel changes in sales department). However, once I did reach them, they were great! Andy came to the house and was very thorough and professional.Ultimately, we do not end up using their services, but they were very good, and I would suggest them to others."

"I had originally thought that a high velocity mini-duct central a/c system was the only option for my Victorian home with baseboard heating. But when Joe Carnevale from Airco explained the benefits of a multi-zone slim-duct system with concealed air handlers in the attic to cool the second and third floors and a conventional system tied to existing (unused) floor registers on the first floor, I was intrigued. After rebates and tax credits (which aren?t available for high velocity systems) the cost was extremely competitive and the fact that the system has four individually controlled zones means that I can adjust the cooling levels to keep operating costs lower. The installation was a little tricky as I asked (owner) Steve Duarte and his crew to run the refrigerant, electrical, and condensate lines through an unused chase to the second and third floors rather than affix a conduit to the outside of the house (which wouldn?t have been allowed due to my home?s historic designation.) The work was done efficiently and with practically no disruption to the day-to-day living that went on during the installation. The left the house and basement very clean. I have been very satisfied with the system?s performance during the several heat waves we?ve experienced this summer. All in all it was a very professional job from start to finish and I would highly recommend Airco Home Comfort Services to anyone considering central air conditioning, and in particular to owners of older homes without existing ductwork. 

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"Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service."

"Excellent job. Very professional. A little bit too much of a sales pitch when trying to sell me maintenance package, and trying to hide the cost of the package in the price of the service. But I will call them again for my next service. Well done."

"Eddie did a fantastic job. He was able to come earlier, which helped me out. He explained what he was doing and got to work. One drain was a particularly hard job, but he kept at it until it worked perfectly. There were no hidden charges or attempts to jack up the cost. When he finished, he cleaned up completely. I would definitely recommend him and use him again if we need to."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Stephen answered the phone directly when I called to make an appointment.  He said that he was available to come out that afternoon, if this was convenient..  I agreed, since we were home anyway because of power outages at work.  Stephen arrived as anticipated and spent a few minutes looking at the shed and its contents.  I also showed him an old exercize bicycle in the garage that I wanted removed.  He stated that he would e-mail me an exact estimate within a day or two, but anticipated the cost to be in the range of $800-$900.  I was somewhat taken aback by the amount since I had been quoted several hundred dollars less than this by the company I was planning to buy a new shed from.  I indicated to him that I would probably use this other company.  He said that he could take the exercize bicycle when he left, and proceeded to carry it out the garage and lift it into his truck.  He refused to accept payment or a even a tip for this.  The bike had been taking up badly needed space in our garage  for years, and for us it was extremely heavy (he hoisted it up with seemingly minimal effort...).  It may have been a small thing for him to do, but I was really appreciative.    If I need to hire anyone to haul away items in the future I plan on calling  Stephen."

"Excellent attention and service from start to finish.
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