Get matched with top plumbing installers for a remodel or addition in Ross, OH

"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

"Were on time and upfront regarding the repairs and the cost. Technician was very professional, thorough, and left job site cleaner than when he arrived. Would hire again. "

"Grant did a fantastic job on our remodel. Had him come in and install a new bathtub along with rerouting some plumbing, and install a vanity with faucets. Very professional, incredible job and was reasonable. "

"Archer plumbing does great work at a fair price. They are reliable and do good quality work."

"Kitchen drain had been gurgling for months. That didn’t get my attention but when it stopped draining…well time to act. Ivan listened to my problem, took a look and gave me my options. As requested he tried to snake the drain but couldn’t get the snake to advance. Got a smaller snake with the same issue. The snake came back with rust and sludge. Well kitchen sinks are rather important so i gave the OK to replace the stack. Note that I live in a century home with 100 yo cast iron stacks. I nearly fainted when he showed me how the rust and sludge had narrowed the stack’s diameter to the size of my pinky. Through all of this Ivan answered all of my questions, kept me informed and gave me time to think which I very much appreciated. Would I tell my friends and neighbors to use Mr. Rooter? I would enthusiastically! Am I thrilled with my new stack and quick draining sink? Oh yes I am 😄 "

"Zach is a great guy. I had a gas leak emergency and by the time we were all said and done, Duke guys came out for inspection and said this is some of the best work they’ve seen. And, exactly how they expected the work to be done. Worth every penny in my books. "

"Jonathan was very professional and pleasant. He addressed the leaking shower faucets quickly in spite of the lack of replacement parts."

"left sink with putty all over "

"I’ve been a customer of OVPW for several years, and they have always been extremely courteous, professional, and very competent. They seem to improve their operational processes each year, which I really appreciate, and it’s super easy to schedule service or maintenance via text or phone. Their prices are great, and the value can’t be beat, as water is the basis for everything we drink at our house. Highly recommend."

"Great communication, on time, and at the quoted price. Trustworthy and customer focused."