Get matched with top water main install, replace or repairers in Russell, IL

"Cornell made sure someone would be there same day to repair even with a full schedule and delivered on the promise. Extremely pleased with the work performed by Steven. Offered to repair or replace. We chose to replace based on his straightforward explanation of each option. He replaced same day and it was a lot of hard work. Steven was friendly and professional. Great work. I definitely would recommend and use again."

"I thought it went well but took longer than I expected. Mechanic Leo bought the new tank and pipes in when he arrived. I believed Leo arrived around 7:30 pm. He completed the installation around 11:30.pm Leo went out to his truck, stayed outside for a long time, in fact, my son Vann went out to ask him what was taking so long. When he came back in, Leo told me there would be an extra $100.00 We explained that we had been quoted a price of $1,300.00.. so he said to call the i office and they would straighten everything out, That’s why I called the next day. Everything seemed okay. When I notice the water was much slower, I called to let J&S know. The person asked me a few questions and advised me to check the faucets. Well, that didn’t work and the water was not as hot as before the installation. I called again to explain to J & S what was happening. The person there told me that they didn’t have to come out, and I still owed them $100.. so that's why I called Angi So I decided to check all of the faucets and I realized that the water flow was not coming out properly from any of the faucets So this is what happened. I am just appalled that they haven’t come out or called as of this date. I need them to come out and check this out, something went wrong. We could do a FaceTime inspection that would show the flow of the water."

"Outstanding service from start to finish. The technicians were phenomenal and took care of every detail, from removing our old unit to installing the new tankless water heater. The job required custom retrofitting and running new piping to make sure the unit fit properly, and the crew handled it all seamlessly. Clean, efficient, and top-tier craftsmanship. I couldn’t be happier with the results and highly recommend them."

"I recently had a cooling system installed by Top Tec, and I couldn’t be more satisfied. Their team provided excellent service from start to finish—professional, efficient, and very knowledgeable. One thing I really appreciated was their price match guarantee, which made the entire process stress-free knowing I was getting the best value. The installation was smooth, the technicians were courteous, and everything was done right the first time. I highly recommend Top Tec for anyone in need of a cooling system. Great service, fair pricing, and reliable results!"

"on time, and knowledgeable the technician did the job well. Also, I had a problem changing the furnace filter. The filter was getting stuck when taking it out or installing. He repaired that too."

"Have used them 3 times. Always quick to response and easy to work with. Once I called them on a Sunday and no advance notice. They showed up right way. When I called them for service that Sunday, there was no mention or hassle about how it is Sunday and emergency call and extra charge that and service fee that.... Solved the sewer line problem and charged me normal rate and kept me updated during the whole process."

"The service was fine. The staff was polite and profession. The left the area clean. They were satisfactorly prompt. They too identified a faulty installation in our toilet and fixed it."

"I can no longer recommend John.  
He helped us in 2009 when we bought a condo from the first owner.  He fixed some leaking facets and installed some water filtration units.  We were very satisfied with his work and promptness at the time.  We felt the yelp 5 stars he had at the time were justified.
The trouble started when it was time for him to come and replenish the filtration compound on one of the units he had installed.  We spent a couple of weeks trying to fix an appointment.  He simply forgot about one of the appointments and rescheduled us twice (once for a family emergency.)  When we finally got him to come, he apologize and said that he was not going to charge us for the refill and that he would be back soon with our canister.  He left a temporary replacement.  John also noticed that our kitchen sink was falling down because the developer had not mounted it to the granite without enough supports and offered to re-install it correctly for a reasonable cost.  We accepted the offer, so when we returned with the filter canister, we had him to the re-install (which took several phone calls and text to arrange.  
John failed to mention that he was going to use PVC pipe to prop up the sagging sink instead fixing it to the granite with more metal supports.  John did a bad job of putting in the silicone barrier between the granite and sink, so water splashes started to leak into the cabinet below the sink.  The worst part of this is that the biggest silicone hole was directly on top of the PVC at the front of the cabinet, so the water was leaking down the middle of the pipe invisibly and causing damage to the wood bottom.  When I contact John about this issue, he said in a text back that he would have to see it for himself and that is the last correspondence we have had from.  Tired of wasting our time trying to get his attention and fix appointments we spent this morning removing all of his moldy, dirty, half complete silicone and are redoing the job correctly ourselves.  
My personal opinion is that he is too busy and can't manage his thriving business (he has more than one work crew) while doing the work himself.  He tries to rely on text messages, but often forgets to update his schedule or contact book, so asks for the same message again and again... and still manages to miss appointments.
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"We were suffering with a loud fog horn like sound whenever the hot water faucet was turned on in our bathroom sink. Brian arrived on time and was very pleasant and professional as he analyzed the situation. Since there was also a small leak after turning off the cold water, he provided a firm quote to replace both cartridges which I approved. Getting started, he found it extremely difficult to disassemble the faucets to get down to the cartridges since all of the components were fused tight. Working methodically and carefully, Brian was able to complete the installation without harming the faucet. But in all honesty, I have never seen anything that was more difficult and that required more patience. Brian successfully completed the work and stuck to his quote even though it was much more difficult than anyone could have imagined. I would like to thank Brian for all of his efforts and also The Scottish Plumber for taking such good care of our plumbing needs over the years. Brian is a credit to his profession."

"This was the second company I had called in to have this repaired - water backing up in utility room. This time the job was diagnosed accurately and corrected properly. I was very happy with the service."