Get matched with top water main install, replace or repairers in Russell, IL

"1960's home. Original copper and cast iron pipes. Well water. There was an extreme Sulfur smell that penetrated the whole system even with single stage carbon filters and a thorough bleaching and flushing of the system. All Affordable installed all new pex supply lines throughout the home, and replaced all the old drainage lines with PVC. There was an immediate improvement in the odor. Their team was professional, knowledgeable, and hard working. They took precautions due to COVID. They laid tarps down to protect all the flooring, and did a good job of cleaning up when they were done. I was especially impressed by Juan and Cornel. The quote and Initial scheduling went very smoothly. They were prompt, friendly and informative, and completed the work quickly and efficiently. Unfortunately, a couple of the items I had ordered from alternative suppliers were delayed due to COVID, so they had to schedule a time to return after the remaining items were delivered. The scheduling of the follow-up appointment was a bit difficult, and is the only reason I did not give them all 5 stars. I am a DIYer, so I did not have them repair the drywall or finish the entire bath remodel, but I have attached a few pictures anyway. I am a single middle aged woman and I never felt talked down to or taken advantage of. They were wonderful, and I would highly recommend All Affordable Plumbing!"

"02/01/2022: Adam from J&S came out to replace leaking toilet with a comfort toilet. All went great. I opted to purchase for the Kohler Brand from J&S, which was a bit more expensive. Total cost: $750.00. Adam said they could add a spigot to the east side of our house in the future. 05/05/2022 Adam and Mike came out to install the spigot and repair the kitchen faucet my husband had installed. The faucet could not be repaired, and we opted for a new Moen model that Adam had on his truck. Total cost: $1550.00 for new outdoor spigot and faucet. Adam and Mike were very respectful to us and our home. The price was fair. I really had no idea what the extra spigot would cost, but I imagined about a grand for the piping and labor. The kitchen faucet was an added surprise, but we made the choice to have the item function properly. Note: Another plumber I had been working with for a decade said the cost would be enormous and he'd get back to me with an estimate. One month passed, no response. I called to follow up. Still no response. Very disappointing."

"It was a rainy weekend…We had rapid leaking from the pipes in our basement ceiling (discovered over the weekend). We had called or regular company and other plumbers/services and all “took a message” or flat out said they were not available. Sunday morning I decided to try one more time. Rob answered the phone himself and offered to come over later in the day. He called back to let me know the exact time of his arrival. I didn’t know the source of the water so we weren’t doing laundry or dishes. Rob arrived and quickly located the source of the water and repaired the problem. We were expecting to pay $$$ because it was a Sunday emergency call. The price was quite reasonable but he gave us a discount on the full service price because he only needed to perform a part of that service…we now have a new friend and a new plumber. Great guy, great service and definitely a great price. *My husband was very impressed that he answered the phone himself."

"We used Joel from Illinois Sewer and Drain. Joel called me immediately after I filled out the online form and was out to my house in 2 hours. In 2 days I had his estimate, which was fair and of great value. When I told him we were going to hire him he scheduled us for the next day. Six guys were here all day and the job was done in a day and a quarter. Joel was professional, classy, friendly, fair and kind. So were the men who work for him. We were very impressed. My husband asked Joel to look at our sump pumps and a silcock that was dripping. The next day he was out and replaced 2 of our 3 sump pumps, (which were not working at all) and some piping and fixed the silcock. So, two days after he replaced our entire septic tank we had him out to replace two of our three sump pumps! So yes ! We would use him again! We are thrilled with his work and his knowledge and professionalism and will use him again for sure. We are so grateful that we found him. We called for estimates from three companies and one came out and was charging a hefty price to do and exploratory evaluation. One never called me back and he was the one we chose, He so prompt and so professional and so fair. So thankful that we found him."

"I had a sewer backup in the basement, and I had 2 plumbers came to snake out the sewer drain. The first plumber spent an hour and cut out some roots in the sewer lateral and finally gave up, saying that he had 3 other jobs to do and he had no time to continue snaking out the sewer line. He left me with no choice but to search for another plumber after office hours. I had to pay emergency service rates for the 2nd plumber, he managed to cut out some more roots after spending 2.5 hrs and eventually his snake got kinked. The sewer was draining at this time. He returned 2 days later and spent another 3.5 hrs cutting the roots. Eventually he could not get any further towards the end of the sewer lateral. I could sense that he had given up. He tried to snake his camera through but could not get pass the house trap for whatever reason. He was afraid that his camera would get caught up in the sewer house trap - he mentioned that he once did get his camera caught in the sewer in another job. After spending about $1200, the sewer was still clogged but draining better than it used to be. He even recommended digging out the house trap in the basement and then excavating the exterior sewer lateral! I found these 2 plumbers on Angie's List with great reviews.
I had no choice but tried other Angie's List service providers. For some plumbers that I called, I had to leave voice messages. Some returned calls later, much later, while others never return my calls at all. There were 2 other plumbers who picked up my call immediately, did not want to take the job when they heard about the house trap - they were afraid that their equipment
would get caught in the house trap! Yes, these plumbers were Angie's List members with great reviews!    
When I called "Enoco Sewer & Drain", Charlie, the owner, picked up the phone shortly and he was willing to help out even when I mentioned about the house trap and bad roots intrusion. I did not know he was out in Kenosha while I was in Wauwatosa. It was a good 45 mins travel time for them and he was willing to reduce the travel cost from the initial $100 to $75. He gave me a worst case situation total cost ($750) of using the hydro-jet with televised inspection plus travel time. I was skeptical about using hydro-jet, wasn't sure how effective it would be. Other companies using hydro-jet would charge more than this amount.
When Charlie and Pete arrived, they put down a tarp and then their equipment. Pete managed to snake the camera through the house trap. There were lots of roots in the sewer lateral. The first two plumber had already cut out lots of roots earlier. Pete went ahead to use hydro-jet to cut the roots. Pete was really skillful in maneuvering the camera and hydro-jet and painstakingly removed the stubborn roots. He worked relentlessly on cutting the roots. There were 3 spots that he could not remove and in
the end he had to use the power rodding equipment with a 6 inch cutter and finally managed to cut the 3 stubborn spots. In the entire process, he used the camera to help guide and cut the roots. Some companies would charge extra like $250 for using the camera. The power rodding equipment was heavy duty with a 6 inch cutter, the other plumbers used a smaller scale 3" cutter. It really did make a difference. They even cleaned the sewer under the basement up to the bottom of the main stack. Now I could see from the camera that the sewer pipes were completely free and clear of roots. They also cleaned up the areas. I thought this would take 3-4 hrs but eventually it took about 6 hours. They came at 2.30 pm and left at 8.30 pm. They never gave up when they found the roots to be tough to clear; they changed their plan of attack whenever they encountered obstacles like changing the nozzle heads, going back to power rodding to clear the last bit of roots. They never quit in the middle of the job unlike the first plumber. They stayed on and finished what they came out to do!!! They are the professionals!
They even made a DVD recording for me to keep. From the DVD playback, I could estimate how long the sewer lateral was, and how much RootX I would need to treat the pipes, where the pipe joints/cracks were etc. I thought this was useful. I was initially skeptical about hydro-jet, but having seen from the televised camera, I am now sold on this newer technology, it did work well.
They were also high tech - using tablet to prepare/send invoice, mobile phone payment, and a hard-case notebook. I would have called them earlier instead of wasting the $1200 on the first two plumbers. You never know what you will get even when you used Angie's List. Total spent = $750 (hyrdo-jet with camera)+ $100 (for power rodding) = $850. I used Angie's List a lot to search for Service Providers, it's always a hit and miss even for Service Providers with great reviews. I would never hesitate to use Econo Serwer and Drain again and again when I have sewer problems. This is my second Angie's List reviews that I had ever written and I was so appreciative of the work that Charlie and Pete did.
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"I used Toptec to install my furnace. They did a great job from start to finish. Adam was very knowledgeable and business oriented."

"on time, and knowledgeable the technician did the job well. Also, I had a problem changing the furnace filter. The filter was getting stuck when taking it out or installing. He repaired that too."

"Have used them 3 times. Always quick to response and easy to work with. Once I called them on a Sunday and no advance notice. They showed up right way. When I called them for service that Sunday, there was no mention or hassle about how it is Sunday and emergency call and extra charge that and service fee that.... Solved the sewer line problem and charged me normal rate and kept me updated during the whole process."

"Mr. Rooter Plumbing is EXCELLENT! Jordan worked incredibly hard, nonstop to resolve a clog and water back flow issue. He was very professional, skilled, and did an OUTSTANDING job! I called first thing in the morning and they were out here working by 9am! I am very impressed with this company and the quality of their work! Thank you so much! Lisa Guzman"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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