Get matched with top swimming pool or accessories repair or service pros in Saint Petersburg, FL

"Pete came the same day we called for an estimate and explained everything. We hired him on the spot.  His price isn't the lowest, but it is worth it because he is so reliable and our pool looks perfect.  He has taught us a lot and takes pride in his work. He treats every pool as if it was his own.  I would highly recommend him."

"Aqua Wizard does a great job taking care of my pool. John is prompt each week and performs regular service on my pool. He provides recommendations as needed and is in and out with little disturbance. I have not experienced any additional costs or unneeded services beyond what is agreed to. He was always been very friendly with me and my pups and they like him, which is important to me. The pool always looks good and chemicals are balanced and he is responsive to requests. I would highly recommend Aqua Wizard for regular pool service."

"From the initial phone call to the office to the completion of the installation of my new heat pump, Ten Plus Service, was courteous, knowledgeable ( I couldn't get over how much Judy, the office manager knew - more than many repair people who have come to my home previously) and efficient.  Not only did they not waste my time, but more importantly they didn't waste my money.
They could have easily pushed for the repairs, so that it was done with them.  Instead they advised me what the best course to take would be, and they had no guarantees I would purchase the heat pump from them.

While they were on site, they also noticed my Navigator wasn't working correctly, and told me what the problem probably was, but as their rates were higher than many of the local pool stores, it would make more sense for me to take the cleaner locally for repairs, instead of paying them to fix it.

I did learn an important lesson from them -- in the future when I am going to buy an appliance or an automobile, I am going to ask the service department which units/cars they have performed the most repairs performed on, so I can be aware of potential future problems BEFORE I make the purchase.  The sales department or the local store is not who is going to be honest about failures (if they in fact are aware of them), they just want the sale/comission.  I had actually never realized this before how valuable the service techs are -- thanks Paul and Dexter of Ten Plus Service.
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"Jack arrived on time, was very courteous & professional. He explained procedure in detail and performed service to the A/C in good time."

"Ronny’s team did a great job remodeling our pool. It looks amazing and we can’t wait to swim in it!"

"Price quoted was $150.00, to sign agreement to do the work it showed a $49.00 Service charge, why? If you’re having the the work done it should remain the quoted price. If you don’t like the quoted amount they go home getting nothing. They give no Veterans or senior discount. Company was recommended to me. Sorry!!!!"

"I had a thirty-year-old pool that needed a complete facelift. I solicited several bids. The estimator for Custom Pools & Remodelling arrived, discussed the options for what I wanted done, and prepared an estimate. I subsequently negotiated on the price of the acrylic deck/lanai coating and was given a better price. The attitudes of the estimator and the business owner and the willingness to negotiate and to reach a fair price, even though it was not the lowest bid, helped me make the decision to go with them. I was told that all the work could be completed in 10 working days or less.

We set the date for work to begin. I had not received a call by the end of the week before the begin date to confirm and so I called the business number. It was answered by a female family member who took messages on two occasions. I got a call back from the owner, Shannon Stevens, on the day the construction was to begin. He told me that construction would begin the next day.

The next day, crew members arrived about 9:00 AM and began work on the deck/lanai preparation. They thoroughly pressure washed and then applied the initial coat of sealer. The crew worked hard all day, and there was no slacking off. Very professional! The following day, another crew arrived to drain the pool and to begin work preparing the interior surface. They had to cut out a section with a piece of deteriorating re-bar, replace it, and re-concrete it. They then worked to prepare the surface, including blast washing, digging under the edge tile that was to remain, and generally prepare for other work. That crew was exceptionally hard-working and professional. They knew what they were doing, worked efficiently as a team, and did not slack off at all. They were terrific. 

The work continued with pouring the new Wet-Edge finish and applying it smoothly in all areas. They feathered the mixture with the edge tiles that was remaining and made it perfect. They also replaced the pool drain and worked with the mounting of the existing pool light to make sure they were installed correctly. They then began refilling the pool, and this was to done without interruption until the next day. Shannon came back to personally add appropriate chemicals, provide instructions for brushing, and to provide loaner of an automatic pool sweeper. I began a daily brushing down of the interior surface of the pool, which was to continue while the coating cured for 30 days. I also opened the filter chamber and rinsed the filter two times during that period.
A crew returned two times to apply the acrylic coating to the deck and lanai, and they did a good job with that work too,

The contract called for Shannon to return to provide "Pool 101" instruction. That never really happened, and telephone contact these next few weeks were difficult. After two weeks and no additional start-up contact or chemical treatment, I noticed algae growing on the pool walls. I called to ask Shannon to set a time to come by for "Pool 101" and to adjust the chemicals. Again, the person answering the phone is a family member and it's not a professional business phone service. Shannon finally called and told me that there is a  Pool Owner's Manual at their website (a PDF file) but it returns a 404 Not Found message. He had provided a water testing kit to me, and I used it to draw water samples and tale them to the nearby Pinch A Penny for testing. He suggested that I but a couple of gallons of chlorine and add those to stop the algae. He said there would be no problem with doing that and that it wouldn't hurt the pool surface while in curing mode.

Shannon did stop by to check the chemicals on the third week, and to pick up his loaner pool cleaner. (I had replaced his with my own cleaner and it worked more effectively to cover the bottom  and the walls of the pool.) He also had located two specially mounting automatic door closers for the pool cages two screen doors, and he installed those. He left the receipt and I sent his a check for that amount. 

Overall I am very pleased with the quality of the materials and the work ethic of the crew members. They showed up when they said they would, were always hard-working and professional, and they did an excellent job. With the exception of the problems with the 30-day start-up period, I think the job went very well. The pool and the area around it look brand new, crisp, and inviting. I definitely think that the value I received for the money was worth every penny. Shannon Stevens is friendly, professional, and is on-site to make sure the job is done correctly. I just think he is overwhelmed with work projects and that was the primary reason our "Pool 101" didn't happen. However, I'm seeking that information elsewhere and am resuming the commercial weekly pool chemical service I've used for many years.


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"same day repair very happy"

"It went really well. They were here for 3 hours and installed the new heater including gas and water plumbing. They were courteous and explained everything. I would recommend them for pool service in the future.
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" I highly recommend this company for any plastering/remodeling and refinishing of pools/spas.
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