Get matched with top water heater repair or service pros in Salem, CT

"Mark from Water Heater Medic did an outstanding job. From the first phone call to determine the price to setting up my appointment to the actual installation, everything was terrific. After determinating that my water heater replacement/installation in the basement would not be a complicated one (e.g., no stairs, no tight spaces), he gave me a bit of a discount. The final price he quoted me was lower than everyone else. (I would say much lower because I don't want to give the impression that his price was suspiciously cheap in exchange for shoddy work. his work was in fact excellent and an outstanding value.) Setting the appointment was quick and painless. Mark worked around my busy schedule, which I very much appreciated. During the installation, Mark kept me informed of what he was doing. The whole process only took about an hour and he left my home just as clean as it was before he arrived. I will use Water Heater Medic for all of my future water heater needs and would definitely recommend them."

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"Absolutely the best service. He diagnosed the problem quickly and made the repairs needed."

"Matthew was very quick to get back to me and get the job done right. I had a leaking toilet that was not seated correctly so it ruined the floor beneath. I had this issue fixed 3 times before. Matthew came out and replaced the flooring underneath it and now it sits correctly on the floor and no longer leaks. I would definitely have them come back if I had any other plumbing problems"

"They were timely, clean, worked great with the water company, professional, price was fair. Very nice and very genuine."

"I had my refrigerator water hooked up. He responded quick and got the job done. Great attitude."

"The servicemen were exceptionally polite, knowledgeable and professional. They diagnosed a long standing problem that other plumbers did not and fixed it right then and there. I thought the price for putting in the new vent on the pump was great ($475). $200 for cleaning out the shower drain (full of hair visible to the eye after they popped the cover to show me) was a little high. But I would definitely hire again if needed. Thank you!"

"We read Jerry the Plumbers reviews and made an appointment to replace our water heater, WOW we are so happy, he came right away, very professional, Jerry was so nice and did an excellent job - we couldn't be happier. We will use Jerry for any plumbing needs we have in the future. If there were 10 stars I would rate Jerry a 10+, what a pleasure it was to have such an experienced really nice plumber."

"I didn't actually need DrainWorks to do work in my house. I had some standing water in my basement drain and I wanted a pro to look at it and make sure it was ok. Justin from DW assured me it was normal, likely a result of elevevated ground water due to recent storms. I also asked him about installing a back up sump pump and he made a different recommendation that made a lot more sense. He was knowledgable and friendly and gave great advice - well worth the $69 consult fee for his expertise and the peace of mind it provided me."

"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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