Cox Door Company Inc
Cox Door Company Inc
Cox Door Company Inc has been an established family owned and operated business since 1987, founded by a father and son team. With over 40 years of experience, we have been bringing high quality garage door products to residential and commercial customers. You know that your garage door is a big part of your beautiful home. You also know that the durability and functionality of the garage doors for your commercial business says a lot about your business. We are well aware of this. Regardless of the type of door you choose, you can be confident that Cox Door Company Inc. stands behind each and every door that’s sold. With great craftsmanship comes great responsibility. This is why we also stand behind the quality accessories that go along with these great doors. We have 16 Employees. Uses employees for installation. Charges by the job. Trip charges may apply for jobs outside a 25 mile radius. Additional address - 3809 Gribble Rd, Indian Trail, NC 28079.
"I called a few friends to get a referral for a garage door issue. Two friends said to call Cox. My garage door had been “warped” and finally it got bent out of shape to where I need a new door. The phone person said a service charge to come out would be $140. I told the two guys who came out I wanted to order a new system/door. They offered to fix the door where it would open and close (no longer automatic) until the new door could arrive. A brace (one piece of sheet metal) was placed across the old door so it would open and close. 30 mins and the brace resulted in $340 bill which I paid debit card.. afterwards I called back to the service writer and complained about the price for a temporary fix. He did not seem to be the one to handle a customer complaint regarding the price so I ask that the owner call me. The owner never called me which tells me he doesn’t care about his customers or is too whimpy to listen to a concern. Knowing I was ordering a new door and installation from Cox I expected a better price for a temporary repair in less than 30 minutes. I will not recommend Cox Door Company Inc to anyone. If the owner refuses to handle a problem for a customer I can find someone else to finish the job which I did and was treated more than fair….. price and service!"
R L on February 2023
Cox Door Company Inc has been an established family owned and operated business since 1987, founded by a father and son team. With over 40 years of experience, we have been bringing high quality garage door products to residential and commercial customers. You know that your garage door is a big part of your beautiful home. You also know that the durability and functionality of the garage doors for your commercial business says a lot about your business. We are well aware of this. Regardless of the type of door you choose, you can be confident that Cox Door Company Inc. stands behind each and every door that’s sold. With great craftsmanship comes great responsibility. This is why we also stand behind the quality accessories that go along with these great doors. We have 16 Employees. Uses employees for installation. Charges by the job. Trip charges may apply for jobs outside a 25 mile radius. Additional address - 3809 Gribble Rd, Indian Trail, NC 28079.
"I called a few friends to get a referral for a garage door issue. Two friends said to call Cox. My garage door had been “warped” and finally it got bent out of shape to where I need a new door. The phone person said a service charge to come out would be $140. I told the two guys who came out I wanted to order a new system/door. They offered to fix the door where it would open and close (no longer automatic) until the new door could arrive. A brace (one piece of sheet metal) was placed across the old door so it would open and close. 30 mins and the brace resulted in $340 bill which I paid debit card.. afterwards I called back to the service writer and complained about the price for a temporary fix. He did not seem to be the one to handle a customer complaint regarding the price so I ask that the owner call me. The owner never called me which tells me he doesn’t care about his customers or is too whimpy to listen to a concern. Knowing I was ordering a new door and installation from Cox I expected a better price for a temporary repair in less than 30 minutes. I will not recommend Cox Door Company Inc to anyone. If the owner refuses to handle a problem for a customer I can find someone else to finish the job which I did and was treated more than fair….. price and service!"
R L on February 2023
