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"Very good work from Francisco (hope i have his name right, my husband ha the contact). We were very happy with him, the company and the work. He repaired broken water main."

"It was a pleasure being able to have Robert come out to help with my family s water heater issues. He was very friendly and is a well experienced plumber (I believe he told me 20 years as a licensed plumber). Response time was excellent, same day service, and the cost of service was more reasonable than any other estimates we received. I would highly recommend Robert and Drain Right to my friends or family, and I will be reaching out for his plumbing services again if I ever encounter any plumbing issues while I m still living in the Bay Area."

"I had water damage to the ceiling of my garage. Vicente provided evaluation and written estimate in one visit with attention to details and my customer satisfaction. He took the time to verify my plumbing problem by video taping my water leakage of my bathtub drain pipe with his phone through the broken spaces in the ceiling. He returned the next day with Eduardo, assistant, to complete repair with pipe replacement of old bathtub drain pipes. I was impressed with Vicente's respectful, honest, confident, and professional demeanor with attention to customer satisfaction and service. Vicente exceeded my expectations with exemplary work. Bonus: I discovered afterward that Vicente had fixed my slow flowing sink faucet next to bathtub without request or charge. I would request Vicente again for all my plumbing needs in future. Thank you Vicente. You are special!"

"They did a number of things. Braced and restrapped water heater and ran copper line for pressure relief to outside. Unclogged master toilet and reseated. Bolted down second toilet. Reconnected clothes dryer vent. Repaired air gap/garbage disposal and drain line under kitchen sink, crawled under house and remove galvanized pipe straps and replaced with nylon pipe clamps. I was a contractor and used to do this work, o an very critical. They did an outstanding job. Went the extra mile several times. I was expecting a bill for a higher amount but they stuck with their estimate. I recommend them highly and would use them again!!"

"Francisco was both knowledgeable and professional. His quote for replacing our broken shower valve was very reasonable, and he completed the work efficiently to a high standard. I would definitely recommend FDL for future plumbing projects."

"Leo and his crew were very professional and on time. The replacement of the old galvanized pipes was seamless."

Dr. Drain Plumbing and Rooter is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"Friendly and professional staff.l and great work on replacing plumbing pipes under our house."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."