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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Eric, Alex and Jake were all outstanding in replacing my two hot water storage tanks with a new tankless hot water heater. They were prompt, professional and respectful of our home. I would highly recommend them and will use them for all future plumbing tasks."

"Very professional, thoroughly explained the problems with my old system and showed me what he was doing. Tried several different solutions to resolve the problem. We selected Moore to replace the system - work was scheduled quickly and the installation team was very professional."

GOFLOW Plumbing is a third generation plumbing company. Our plumbing lineage started in 1959 and continues on today through GoFlow. Thats three generations of expertise in the field and in delivering beyond what you, our customer, needs when it comes to plumbing in your home.\n\nOur two founders created GoFlow to take a more customer-centric approach when it comes to plumbing. We know that if we solve your problem with the utmost communication, efficiency, and cleanliness we will be able to be proud of the work we did and we will have brought you peace of mind.

"The thermostat needed to be replaced. My son did it."

"These guys are the best. Did a partial home repipe of both the water and drain pipes. Other plumbers tried to upsell us by replacing newer pipes and the water heater. Ray and Alex just did the repiping that was necessary. Excellent communication, friendly and on time. Even worked in tough, rainy conditions. Ray owns his own business and takes pride in his work. Recommended him to all my neighbors."

"Project: Repair the valves in a shower bath and shower by replacind with the newer code single valve system. Pablo was excellent for us. This was not really an emergency issue, and he was able to be here on a Friday morning after calling for service late on the afternoon on Thursday. We had a small leek in a bathtub that couldn't be fixed this time by just replacing the hot water valve cartridge (like before). I have been able to do this in the past. We discussed options clearly for different fixes and the timing and costs clearly. We determined that given all the work needed (original plumbing from when the house was build in 1962) we would update to the more modern and current single valve type shower/tub system. We were able to buy the specific fixtures we wanted and Pablo advised us as to the valve needed. He also provided us with a stop gap fix until he could do the work on Monday. He promised to be back and was. He did the work. We liked what he did so much we fixed the shower in the master bath as well. He actually had what we needed for that with him, so we were a go. He was able to do both in one day. Quite happy with the work he did, and the the cost was fair. Would definitely recommend and if needed, hire again."

"They quickly provided one day service call, and fit our repair into their busy schedule."

"John contacted me right away and gave us transparent pricing. The 2-person team showed up on time and completed the lateral sewer line repair in an efficient and professional manner. I would definitely work with them again."

"My water heater was leaking profusely all over my basement floor and needed to be replaced immediately. Usually getting someone to come over in an emergency is not easy, but when I phoned Arreaga Santos Plumbing Santos said he would come over right away, which he did. My heater is in a difficult place and hard to get to, but Santos and his assistant removed it with ease. Not only was this done fast, the minute details that he attended to were performed with great care and very high quality. Also, he's a very nice guy. Based on the entire situation there is no other plumber I would use in the future. Just call him, you will be as happy as I am."