Get matched with top water heater repair or service pros in Sanford, NC

"My pilot light went out on my water heater. Casey relit it and showed my how I could do it if I needed to again. I would definitely call them again if needed."

"Price was ridiculous for work that was actually done - I will take the heat on this one as we did not do the initial request correctly. We should have gotten a better quote but we did not really know what was actually needed"

"Pipeworx installed RO water filtration system in our kitchen. Excellent service. The plumber was very knowledgeable. He explained all my concerns."

"Repair person didn’t have the parts but came back the next morning with the parts and completed the job to our satisfaction."

"I called in the morning and Chris came out in the afternoon, when I was available. He explained and showed me what the problem was. He didn't have a new water heater on his truck so Tim came about 45 mins. to bring one. Installation was fast and Chris was very professional. They will be the first ones I call if I have any other issues."

"I had a water heater in need of replacement. I discovered the issue late afternoon 11/6/25. Kevin immediately put together an invoice based on pictures and my own description. He showed up this morning at 9:00 am, was very friendly and professional, and the work is done less than 24 hours later. It is now noon on 11/7/25 as I write this. The quality is up to par, and even exceeds what you see with larger base contractors. The pricing is fair and competitive, and the punctuality is solid. I would strongly recommend Kevin and company to anyone looking for quality and competitively priced work. Also the fact that he is a small local business makes it that much better. Thank you Kevin!"

"Chance was punctual, courteous and completed the repair quickly."

"This company was absolutely awesome. They came, found the issue and corrected it. Once I found that the issue wasn't completely done, I came them back and they returned the next morning to finish what they inadvertently missed. They even have me a warranty on the work they completed. I would recommend this company over any big name company."

"Never returned three calls after leaving message on 11/11/2013, 11/13/2013, and 11/21/2013, that we needed either a new hot water heater or tankless hot water system installed.

Update: return phone call on 11/22/2013-- see note above. This resulted in a change to my evaluation from F to C overall.
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"I am now a fan of The Water Specialist. I am a property manager and one of my tenants complained that the grinder pump siren was continually going off. I called several places who either never called me back or couldn't come out right away. It was a weekend and I spoke with Ryan at The Water Specialist who was so incredibly helpful. We were calling/texting back and forth throughout the day and he was trying to get someone out right away to pump the well. It took a little too long for me to get a hold of the owner and I missed the opportunity so we used another vendor to pump the well. But I got an estimate to replace the grinder pump from both vendors and I was happy that The Water Specialist came in just a bit lower so we went ahead and had them replace it that week. I really wanted to give them the business since Ryan spent so much time helping me for free. He continued to stay in communication with me throughout the process and I was able to keep the owner and tenants updated and happy. I called them again today to help with another property and they were very friendly and responsive. Highly recommended!"