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"Mr Weaver was the first to respond to my request on Angi. He was proactive by ordering the water heater I needed that morning so that it could be installed that day. Within a day, the water heater was installed. "

"This company is amazing! They reacted quickly came right out and prices were reasonable. They had alot to do and they went way above and beyond. If you are looking for a company that can make things happen they are your company. They send emails confirming and reminding of appointment. They text you, and the follow thru is beyond amazing in any company I've ever seen. Give them a try if you need something done you will not be disappointed."

"Came on time. Did the work I asked for at a reasonable price. No complaints on my end. Did get them to quote another job for me while they were out so they will probably be back in the next couple of months to do my next project. Thanks"

"He did a good job. I was pleased with his work. The name is Brendon bot sure of the spelling but it is read as that. He replace 2 faucets."

"PR Documentation SF May 2nd, plumber Kody arrived around 14:30, and there was a noticeable odor of alcohol about him upon arrival. As a former Federal Law Enforcement Officer with 13 years of experience, I immediately recognized this. Kody arrived approximately one hour late for the scheduled time, explaining he had forgotten some necessary parts and had to leave to go to Home Depot to retrieve them. He eventually returned and completed all the plumbing work around 16:30, then informed me he was finished. Upon inspecting the completed work, it appeared to be done correctly. I then inquired about a reduction in the labor cost, as Kody was physically present and working for less than two hours in total. I was informed that I was still expected to pay the full quoted amount, as the estimate was now considered a flat rate. I was never informed that the estimate was a flat rate at the time I signed it. I offered to pay a fair amount for the actual time worked (2 hours of labor) plus the cost of the parts. Kody stated that his boss instructed him to leave the premises, and he subsequently did so. For your information, a quick internet search indicates that the average hourly labor fee for a plumber in this area typically ranges from $75 to $150 per hour. Additionally, in the state of Texas, Texas Penal Code 32.53 classifies the exploitation of a child, elderly individual, or disabled individual for monetary or personal gain as a third-degree felony. I am a service-connected disabled veteran and currently serve as the primary caregiver for my 94 year old mother, who resides with me in my home."

"Only company I would call for any of my plumbing needs, period!!"

"very pleasant and knowledgeable, he was on time! I was very satisfied"

"Nick was very informative and explained the process to me. He was very respectful of my home by wearing shoe covers to ensure that dirt and debris didn’t come in and let me know of how to do the aftercare when I expressed my concern of the water damage."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Johnny and his team did a wonderful job for us! Very pleased with their service and professionalism. Overall very satisfied with the work. Construction is a difficult task, especially with remodels. There are always unknowns and sometimes surprises. Johnny was very fair and upfront on potential unknowns and we discussed a plan to work through them. If they make a mistake on the project, they made it right... no question. If I wanted to make a change, they did it. If there was a cost impact to the project from my change we talked about it, got a price on it and moved ahead. They were always very accommodating and helpful with ideas. I would hire them again (and have!) BN"