Get matched with top water heater repair or service pros in Santa Cruz, CA

"Ishmael was eager for my business and came out right away to assess and provide a VERY competitive bid for the job. After agreeing on the work, price, and date his team showed up on time and did a great job with replacing my main water pipe from the street to the house. After completion they made sure my landscaping was as back to normal as possible and I did not have to do any extra cleanup. Fantastic service. Would highly recommend."

"Excellent work, fair price. Iâ ll hire him from now on."

"Fast (even offered to come on the weekend), friendly, competent and resolved the issue. Highly recommend!"

"Very quick and excellent work. Best prices in town. "

"Hector of HB Plumbing was extremely prompt and professional. He arrived at 8 am as he promised and quickly removed the old water heater and installed the new unit. I can most definitely recommend this contractor. "

"Good communication and fast response. Would do business again."

"Would not recommend them to anyone. We had the worst experience with these guys. Scope of project: kitchen complete remodel, replacing carpet flooring with vinyl tile flooring , redo electrical for kitchen area only cost: 100K+ what went to plan: - kitchen demo - made one nice dry wall - setting up and framing of the kitchen area what went wrong: - communication/scheduling : we would never be told ahead of time when work was being done. Sometimes there would be days stretches where no one showed up and then guys would show up randomly on a Sunday morning. At the start of the project we told them we were going to move into the back half of the house, so just have that clean. We moved into trash and debris everywhere. They also saw a vinyl strap , strapped to our tree, tied to our neighbor's fence (it was there keeping the fence up as the tree was leaning into the neighbors fence). In their brilliance, they decided to cut the strap and use it for themselves. How did we know? we found it on our roof, used to tie some electrical conduit. Who the heck does that?! We should've cut ties at that point, it was just the start...if we only knew. But we gave them the benefit of the doubt...but things kept going wrong. - Kitchen cabinet install was not leveled, we end up telling them to not bother coming back and we installed the whole kitchen ourselves (re-leveling the base cabinets, putting on the hardware, installing the cabinet doors. - broke several custom panels (to their credit, they did pay for the reorder) but we ended up installing it ourselves , which we were never offered refund the labor. - the kitchen counter was not leveled, we also had to redo it ourselves in order for the independent countertop guys to install it. - cut hole for electrical switch too big, huge gap now in our org Eichler panel that is not repairable unless we replace the whole wall. - cut hole in wood beam ceiling too big for ceiling vent even though they had the manufacturer's specifications. tried to fix it, but it looks terrible. - lied and said they had experience installing lux vinyl tile. They didn't. The flooring , which is supposed to be new, looks like flooring that has been there for years and hadn't been replaced. It was discolored, uneven, not leveled, and not even lined up. How can you mess up lining up squares? Our sales person Joe ,came and made excuses after excuses , telling us " no one can install it better than them" , that this is the "best" we'll get. I cannot believe he could look us in the face and say that. We ended up requesting 1500 back, though for us to reorder redo the tiles for the kitchen will be 3K+. - as a last F you to us, they gave us the bill for the permit fees which includes a 3% of project cost recycling deposit that is 100% refundable if they just do the paperwork and let the city know where they recycled the demolition material. Our kitchen project was 80K and so it was $2400. Guess what, they "never heard of this" and have no proof of where they recycled the material and so cannot get the refund. I have no idea where they dumped the material.....and we're out 2400. The best thing about this project is finishing and NEVER having to deal with them again."

"We had to get our Cooking range hood serviced that had just stopped working. NEXT HVAC promptly scheduled John T to come the same day. We were also updated about the schedule and ETA proactively. John was on time, kind and very knowledgeable. He diagnosed and fixed the problem in about 30-45 minutes. Great professional service!"

"Our Service Tech, Alex Peck, arrived on time to perform the annual check up & tune-up of our HVAC System. He was very professional and following the Tune-Up asked if there was any other items that needed done or looked into that he could take care of. His services were very much appreciated and very professional. Lee"