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"well the person Antoine the person that gave us the estimate was very pushy to get us to have them do the work and promised us a number of things that roto rooter does not do, such as promise plastic bins for storing goods in the basement, that our insurance company would include the cost of clearing the line to go toward our deductible which is not covered. that the cleaners would put things back after the clean up and that any items that the insurance company need to see for property damage they would dispose of the items after the adjuster came and they do not take and dispose. the person Terry that cleared the line was professional and did a great job. The restoration men mike and ahmed were nice but on Jan 4th Mike told us he was in a meeting and would be here about 10am and did not show so I called him at or about 1130a for him to be aggravated that I was following up and said would be here by 12p only to show up about 1-130p and when they left they didn't tell us goodbye or when they would return and left the basement a mess sorry but no photos. On sunday 6Jan Mike came by to review job and get moisture readings and when I told him the experience we had with the restoration team told me he was embarrassed by the way they left the job and the condition it was in. I mentioned to Mike that I did not like that no supervisor was available for me to talk with and even Mike didn't want to take responsibility for being their supervisor until I pointed out to him that he had told me he was the supervisor. I was ready to plug my dehumidifier back in only to find that they broke a hose that was attached to the water reservoir so that it could drain so now I have to replace it. Overall I would say I will never use them again for restoration work as they have been very unsatisfactory to me and my wife. VERY UNSATISFACTORY!!!!!"

When you need an emergency plumber in St. Louis, or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.