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"On time arrival it took the exact amount of time for installation. Very good over all experience."

"I struggled a bit in determining how to rate the service I just received from Harts Services. I would happily give Harts a 5 star rating if it was only about the serviceâ ¦but itâ s not just about the service. Thereâ s another factor I have considered after the fact and having done so I have since changed my mind. It wasn't a lot of work but it was definitely work that needed to be done. Specifically, I needed to have two water supply valves under the kitchen sink replaced and I needed the toilet gasket seal at the base of the downstairs toilet replaced. Thatâ s it! I had already removed the kitchen faucet and replaced it with a new one so no work was required there but the valves under the sink were old and not compatible with modern faucet designs so they needed to be replaced before I could use the faucet. Based on the reviews I read through Home Advisor, I decided to go with Harts Services. I have absolutely no problem with their customer service or the person who came out. Both the customer service person and the technician who came out were great; very personable and friendly. I also have no problem with the quality of the work performed. It was excellent! The technician was very competent and efficient and took care to keep the work areas clean. Hereâ s what I have a problem with: the cost! Thatâ s it. The technician was in the house for about an hour. He got the two valves removed and replaced in about 20 minutes and the toilet gasket seal removed and replaced also in about 20 minutes. The total visit lasted about an hour give or take a few minutes. For this service, I was charged nearly $1,100...and that was including a veteran's discount! Iâ m thinking the parts were $50-$75 at most. Rather than charging by the hour, this was â parted outâ and each valve replacement was charged as a separate job (at over $360 per job) as was the toilet gasket! So I have to ask; a thousand dollars an hour for a plumber??? Now Iâ ve been on this earth over 60 years. Iâ m not a plumber but I do know how to turn a wrench and am reasonably handy around the house. Since when did plumbers start making upwards of $1000/hour? I havenâ t needed a plumber in a while but I have a difficult time believing this is the current going rate. I needed the work to be done and to be fair, no one twisted my arm. He did present me with the price before hand and I agreed to pay that so I have no one to blame but myself although I had no idea it would take less than an hour to complete the work. It wasnâ t until after he left and I started to think about it that I began to get upset. This was not difficult work. For the work that was done, a fair price in my mind should have been in the $300 to $500 range for an hourâ s work. That is also in line with what I learned is the average hourly rate charged by most plumbers. So, thatâ s why Iâ m not recommending Harts Services and only giving them a 4 Star rating. It would be even less because of the price but , as I said, I have no one to blame but myself. I was under no obligation to accept that price but, at this point after the fact, I canâ t help feel like this was far more expensive than it should rightfully have been. The next time I need minor plumbing work doneâ ¦Iâ ll be more thoughtful. I'll do the necessary research and ask the question: do you charge by the hour or by the part/job? Or if possible, I'll just do it myself if I canâ ¦before calling on the services of a $1000/hour plumber! Charging by the part or by the individual job, especially when the individual jobs are minor, as in my case, may enrich the company but it's not fair to and very bad for the customer. Harts Services needs to adopt a per hour pricing strategy instead of a per part/job strategy. Until they do that, I will not recommend them or use them again. Live and learn."

"Everyone I dealt with or spoke to at this company was extremely helpful and friendly. They were thorough, informative and professional and worked to get me the best possible deal when my failed water heater turned into discovering my 97 year old house needed the original pipes replaced. Had they not done a thorough inspection when coming out for the water heater I would have never known. They were in the condition they were in. They also did everything they could to keep any cuts into wall minimal to preserve the integrity of my original plaster walls, and as an old house lover, I really appreciated that. I will definitely use them again for other plumbing needs."

"Trevor arrived on time, was very professional and informative. He let us decide whether or not to have the work done. Very happy with the results"

"Very professional. Came out and recommended replacement for my hot water heater. Had all the supplies already in the truck and had a new one installed and working great in a couple hours."

"Chris was awesome! Great price, great customer service, and did an excellent job with the installation. Chris was even kind enough to videotape a system walkthrough for future maintenance and explanation of the water system. Would recommend to anyone looking for a quality water filtration system with zero hassle!!"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Daniel Ramirez is the top choice for all of your plumbing needs. With over 10 years experience, I'll take great care of you. I take pride in my customer satisfaction. Call today. You will be taken care of the way you want to be.

Rainer View Plumbing & Rooter LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business