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Find Water heater repair or service pros in Shelby

Avatar for Helms Plumbing and Drains, LLC
Helms Plumbing and Drains, LLC
4.6(
25
)

Serving Shelby, NC and surrounding areas

Approved

In business since 2016

Emergency services offered

Warranties offered

"Chris Helms also installed a new water heater and replaced an outside water faucet. His timeliness, professional work and friendly manner were the best. I highly recommend his company. He even cleaned up an outdoor plumbing outlet that needed resealing that I had forgotten."
Water Filtration
Water Filtration
Water Filtration
Water Filtration
Water Filtration

+44

Response time4 hrs
5 neighbors recently requested a quote
Recommended by70%of homeowners
Avatar for Superior Plumbing and Drains
Superior Plumbing and Drains
4.8(
11
)

Serving Shelby, NC and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"I hired Superior Plumbing and Drains to install a gas water heater in my home. They provided a 10 year full warranty and cleaned up after they finished the job. Austin and Zach had great customer service and were extremely professional. I will hire them for all my future plumbing needs and I would recommend them to anyone who needs plumbing work done in their home!"
Response time9 hrs
Response rate93%
10 neighbors recently requested a quote
Avatar for Water Heater Experts
Water Heater Experts
5.0(
41
)

Serving Shelby, NC and surrounding areas

Free estimates

Emergency services offered

Warranties offered

"Removed 20 year old water heaters. Installed tankless water heater. Very pleased with product. Plumbers were prompt, knowledgeable, explained all options available, gave us an in service of our unit after completion of installation. I feel like we received excellent value for the money. Would highly recommend this company."
Additional Photos
After
Before
Exterior vent piping
Interior vent piping

+7

16 neighbors recently requested a quote
Recommended by85%of homeowners
Avatar for The Water Heater Experts
The Water Heater Experts
4.6(
67
)

Serving Shelby, NC and surrounding areas

In business since 2008

Free estimates

Emergency services offered

"

My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.



"
New Tankless Water Heater
GeoSpring Hybrid Electric
Standard Water Heater
Recommended by98%of homeowners
Avatar for Dustin Eugene Robinson
Dustin Eugene Robinson
4.5(
32
)

Serving Shelby, NC and surrounding areas

In business since 2021

Emergency services offered

Warranties offered

"Josh contacted me in under 30 mins from my quote request through Home Advisor to discuss the maintenance of my Rinnai Tankless water heater. He was willing to come out same day, but we ended up scheduling first thing the following day. He arrived on-time as promised to clean, descale, and perform a general "check-up" on my aging/13-year old system. The maintenance was performed in a timely fashion, things were reassembled and hot water checked before leaving. Josh also communicated what he saw, expectations of the longevity of the system and sizing for my home, without being pushy to install a new one. Service pricing was fair and comparable to larger companies in Charlotte Metro. I would absolutely recommend their services and use them again."
Response time2 hrs
Response rate94%
Recommended by93%of homeowners
Avatar for Queen City Plumbing
Queen City Plumbing
4.6(
345
)

Serving Shelby, NC and surrounding areas

In business since 2008

Free estimates

Emergency services offered

"Queen City Plumbing was one of three quotes obtained for this repair and by far the most comprehensive and reasonable. They came out on a Saturday to provide a quote and scheduling the work was effortless. The technicians arrived prompted on the day of service and I did not have to remain at home for the work to be completed. When they finished, I was emailed pictures of each phase of their work and my lawn was repaired from their digging. Will hire again for any other plumbing work needed in my home."
What to Expect When We Arrive
Recommended by89%of homeowners
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FAQs for water heater repair or service projects in Shelby, NC

Warning signs include fluctuating water temperatures, a pilot light that repeatedly goes out, unusual noises from the tank, or complete heating failure. You might also detect a rotten egg smell, indicating a potential gas leak, or notice water that never reaches the proper temperature. If your water heater is over eight years old and displaying these symptoms, the gas valve is a likely culprit. Professional inspection is recommended, especially if gas odors are present.

Water heater gas valves are not universally interchangeable. Each valve must match your specific water heater's make, model, and specifications. Important compatibility factors include gas type (natural gas vs. propane), BTU rating, connection types, and physical dimensions. Using an incorrect valve can result in poor performance, premature failure, or dangerous gas leaks. Always consult your water heater's documentation or a professional plumber to identify the appropriate replacement valve for your unit.

The Shelby, NC homeowners’ guide to water heater repair or services

From average costs to expert advice, get all the answers you need to get your job done.