Get matched with top sewer main install, replace or repairers in Shrewsbury, MA

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Very professional,on time and kept me informed.Did a great job, looks great!"

"Very efficient, helpful, and professional. Will definitely be using them for future needs!"

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"David had great communication, showed up when he said he would and did a great job updating the old water lines in our basement. We also appreciated his suggestions and advice on improving our water distribution. We already have a bathroom remodel we plan on hiring him again for in the near future. We would definitely recommend him to our friends!"

Gem Plumbing and Heating is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

Papalia Home Services is a business that has been serving the Boston Metro West Area since 1990. With over 30 years of service under our belts, we've grown into the most dedicated plumbing & heating service in the Bay State, many thanks to our fully-trained technicians. No matter if it's installation, repair, replacement, you name it—our staff is trained how to handle the latest technology and will always show up to your home with a fully stocked truck ready to go!\n