Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Smyrna, DE

"We are currently happy with the basement waterproofing and remodeling that was completed! There were issues - most minor but we haven't anything to compare as this was the first-time having contractors complete basement work for us; and our home is almost 100 years old. They were flexible given unexpected issues that came about with the basement. The water proofing was done first and they did a great job. They were happy to review and resolve any remaining questions/concerns and/or issues. Jorge in the service dept. is professional, punctual and is a great representative and asset for this company."

"Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first rate and ended up better than a bilco door. Company re landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done"

"Basement waterproofed correctly efficiently and quickly outstanding customer service Josh did great communicating throughout the entire process and left no question unanswered"

"I have had my basement waterproofed twice and it still flooded. The companies couldn't stop the amount of water I was getting, Basement Waterproofing Specialists installed a commercial system in my basement and "I AM DRY!" thank you Basement Waterproofing Specialists."

"Dave came out to give me an estimate on fixing what I was hoping was down 3 ft dig, after explaining my options I chose to go all the way down 6 ft and I was happy that I had. Alex the owner and his crew came out, they dug out the foundation, showed me where the cracks were and came back the next day to finish fixing the cracks installing the waterproof barrier, regrading and filling in the trench. They were professional, on time and amazing to deal with. When they left you would not have known they had been there except for the lack of grass on that side of the house. I would recommend this company to anyone needing their foundation fixed"

"BQ did an excellent job of waterproofing our basement last year. The men were fast and efficient and did an excellent job, This year they inspected the basement and everything was fine. Thank you for a job well done. D. Roush"

"It was great! They were very professional and kept my house clean. They turned my wet, creepy basement into a dry and bright space."

"We were very happy that First Class was able to set us up for maintenance on a Saturday without charging an emergency fee, as this is our secondary home and we do not live there full time. Buddy, the technician that provided our first service, was extremely competent and professional. The heat pump is over 20 years old, and he was able to replace the contactor, and keep our system running ($320). We were back for a 4 day weekend in February and all was well. On March 9th, we had no heat at all, and called for emergency service ($76). First Class showed up promptly in less than one hour. The heat pump needed a new blower and capacitor, which had to be ordered. We returned to our primary home (and heat), and arranged for a friend to assist First Class with access to our home later in the week. They came back and replaced the blower and capacitor ($687).



Maybe our system was just too old to fix. We leave our thermostat at 52 degrees while we are not there. Our electric bill from the period March 15-April 15 was exorbitantly high, over 4X the cost of the same month last year. We only spent 2 days in the house during that time frame. While we didn't really understand the problem at this point, we knew that there was one.



Because we had a maintenance agreement with First Class, our AC tune-up was already paid for. We saw Buddy again on May 20th. That is when we learned that all the Freon was gone from our system. Our AC worked great the previous summer, and now we were faced with an extremely costly repair, or the expense of replacing the system completely. We do not know what caused the leak in our system, if it was the age of the unit or the repairs that were done.



We ended up getting 6 estimates from 3 different HVAC companies before replacing the heat pump/AC. Andy from First Class was very careful and thoughtful in preparing our estimate. While First Class provided the lowest cost estimate, we ultimately chose a different company to install our new system.
"

"They were able to advise that I did not have a basement water problem and instead diagnosed condensation for which they suggested a simple solution. They did not charge"

"You can't go wrong with Dry Zone!! These folks stand behind their word and their work! I have a brand new dehumidifier to prove it! Thanks, Billy, thanks Steve! I know I can always count on you for just the right service to keep my old money pit running at peak performance! If you are even considering encapsulation, there are now many choices, but I will stick with the original and the BEST, Dry Zone!"