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"Great , door looks brand new. We were going to purchase new door which would have cost us thousands of dollars ,"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"It went well! The guys were friendly and honest, particularly about one aspect of the door opener mounting."

"My garage door?s cable/spring broke. I called ABC garage door and they arranged for a technician, Danny Sligo, to make an assessment and have it fixed. He did an outstanding work, quickly and clean. He explained what he was going to do and completed the work in 30 minutes. Highly recommended."

"My primary complaint is cost and not service. The service provided was very good. Precision Garage Doors were able to come out promptly on the next day (Saturday) after I called them at 4pm on a Friday. The technician replaced the torsion springs and even repaired a few minor items on our garage doors at no additional charge. The technician was friendly and seemed knowledgeable. That being said, the price that they charged for the torsion spring parts. The labor charges seemed reasonable, but they wanted to charge $250 for *each* torsion spring. I could not find online anywhere where a torsion spring cost more than about half of that ($125). When asked why these torsion springs cost so much, the technician was sort of vague. In following up with the company, I generally got the run-around. They could not provide the manufacturer's part number, and the manufacturer that they use only sells wholesale and will not disclose the price that they charge. No one could really justify the outrageous price that they were charging for the parts, but I needed my garage door fixed as soon as possible, and I didn't have time that weekend to fix it myself due to other obligations. Overall, if you want the problem fixed promptly and properly, and don't mind spending a lot of money, then Precision Garage Doors will do the job for you. If you are handy enough to install torsion springs yourself, you would save a ton of money."

"We were pleased with the installation of our fire/security system. The workers explained what they were going to do and showed us how to use the alarm. When they were done the installation, they cleaned up. They also gave us a discount because we went through Angie's List."

"My experience with Tivoli Locksmith and Joseph was exceptional. First of all, we set a time for Joseph to arrive at the house so that I could meet him after leaving the office. Upon my arrival, Joseph was waiting and ready to start work. He completed the work on the garage door without complications. However, when he tried to replace the cylinder on the older door in the front of the house, he did not have the right size and needed to return the next day to complete the job. I immediately thought that Joseph would want payment for the work done to that point, but no, he stated that nothing was due to him until he finished the job, which he did the following day. My experience in dealing with this company was the sense of trust that Joseph immediately conveyed. I will hire this company again without hesitation."

"The estimator, Albert, was very knowledgeable about his product and forthright on his answers to my questions and concerns about the installation and the windows and doors guarantees.  The installation crew,led by Tom, was here and began work on time and finish on time the same day.  The focused on the installation job and cleaned up like there was never any work done.  Each knew their job and worked like a well orchestrated team.  They did not waste any time even for lunch. They were courteous and went about their business skillfully.  They  helped with some moving of furniture I wasn't able to complete prior to their arrival as expected by the installer.  After the installation they managed some small tasks I asked for even though it was not something expected of the installation team.
Ironically another team of installers working on a neighbor's AC stood around for at least 30 minutes observing the window installation team as if to admire them.
Without question the replacement window installers were extremely profession and respectful of my property and could meet or exceed any customer's expectations.  The estimator was straight forward with his quote and answers, and I trusted I had the best product for a fair price.
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"Great quality and price. Total turnaround time approx 10 days. Install took around 3 hours. Great results, shower door works perfectly."

"Initial quote process, ordering and install was way prepositional. H – e n test us informed at all stages at the process. End result was professional and of high quality."