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"They were responsive and quick. Expensive. We asked for a duplicate water heater to what we had and didn’t get it."

"We have used them for years. They have always taken very good care of our furnace and AC. The service technicians are friendly and professional."

"Excellent work!"

"They didn`t do anything they came out ,they supposed to come next week after the order apart. I never heard back from the guy. I am a hundred dollars down deposit. He claimed that was supposed to be for they was going to wave the diagnostic fee that was for the parts in the service, never came back out. I haven`t heard from him."

"Fast and complete service. Very friendly."

"I’ve used Core Vision for two projects (exterior shutter removal, front-door handle repair) and both had fantastic outcomes. He’s responsive, reliable, and transparent. Will hire again!"

"My wine bar looks great!"

"Technician Jim was not impressive. Was not confident when answering the questions I asked. Very contradicting.. Tried to sell product for items that were not even in need of repair. Spoke negatively about the company and made excuses as to why he could not perform his job due to lack of information from dispatch or technician manager. Said he would follow up, I never heard from him. Blessing to me, I decided to go with another HVAC company. I typically would not put names out there, but please be careful if you get this gentleman as a technician."

"I was a customer of 1st Choice Heating a Cooling for 10 years or more. They installed a furnace in my prior home and just under 3 years ago installed an a/c unit in my current home. Had great service from them up until my most recent interaction. My a/c unit has a 10 year parts warranty and a 1 year labor warranty. The condenser fan motor went out. The part is 100% covered but the labor is not covered. I was charged $160 for a trip/diagnostics fee, then the quote for labor was just over $900. I was able to negotiate the labor down to $650 which is still extremely high given the repair took less than an hour to complete. Price gouging their customers by including filing fees and processing fees in with the labor fee for repairs where the parts are covered and labor is not. The owner was rude and condescending in his communications through the BBB. Claimed I was the problem since maintenance wasn’t done on my 2 year 10 month old a/c unit. I would not recommend 1st Choice Heating & Cooling."

"Do not trust Keith elliot and fresh start renovations. Keith started working for us on January 28, 2025. We met him at a coffee shop and told him exactly what the job position entailed. He seemed like a great fit. He said him and his brother owned like 5000 units. Now I question that. He’s very personable. Do not be fooled by him. He is also seems very educated on maintenance and construction projects. I asked him if he knew how to run ductwork for an existing air handler at a house we were selling? He said oh yes, I know how to do it. Keith and Rick his co-worker spent a few days re-running all the duct work. It looked like it was done right. He charged us. $3126.40 for labor & $1098.04 for material. We called a professional license company to hook up the air handler. He came over to give me an estimate on the air handler and said will be more than happy to do this. However, your duct work is completely done wrong. I was in shock I said what do you mean it’s done wrong? He said all the runs are too small. It will not do anything. It’ll never be able to keep up and explained what had to be done. unfortunately, it had to all be redone. I had told this to Keith that it’s all going to have to be redone and that he’s going to have to repay us back for the labor. He agreed that he would pay it back. In hindsight, we should’ve saw the signs. He had excuses when he wouldn’t respond to us for days on end. We have tenants that needed maintenance done that he was ignoring. He also did other maintenance or projects wrong that ended up costing us a lot of money and materials and labor that he charged us for even though it wasn’t done correctly. Our gas fireplace was not working. He put the parts of $550 in it worked for a minute. Then stop working. I asked him if it’s not gonna work then we need to take these parts back. That was a whole another fiasco. They take one part out and take it back to Racine all dirty and the company didn’t want to take it back. I asked him to clean it up and why would he try to return it like that? Then there’s another part once again had to go back to the house take it off and return it. We were charged all this time in labor? We asked him to wrap some pipes in the basement. They wrapped it with some silver aluminum material. It looked really stupid and that was more cost that we couldn’t return the material because it was already used. We send them over to one of our other properties had a water leak going to the downstairs. He said it was a shower. I was getting ready to redo the whole shower. Thank God he didn’t show back up because it wasn’t the shower. It was the roof vent. Early on when he was working for us, we asked him to pick up a Well from Lisbon and install it at one of our properties outside. It’s a front window for the basement. They don’t install it. They just said it next to it for somebody to steal. I’m sure there’s a lot of other issues that we dealt with, but this is just some of them and he only worked for us for a couple months. We have repeatedly tried to resolve this without taking us to the authorities to fall on deaf ears. He would say yes I’m coming over. We would set a time and not show up and now he’s just ignoring our text messages. He has been warned. Unfortunately, now we have to report him and his business to the Better Business Bureau, Angie’s list where we found him and end up having to sue him in court if he doesn’t settle up with us. Like I said, he’s a very nice guy and very personable, but not trustworthy. He not only kept the 60 receipts of ours. He kept our Home Depot card and our master key and I’m gonna call the state of Wisconsin to see if I can file a report for theft of Contractor. Very sad that you can’t trust anybody these days because he seems so trustworthy."