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"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Dylan was amazing. My hvac person retired & I found Dylan when my Central air decided to act up. He explained my unit was in approaching its last days but he could attempt to repair it if I wished but I decided it was time to do a complete new heating & cooling system & he made it a easy process. No pressure & no stress. Now we’re ready for the heat wave that’s apon on us. Thank you Dylan & your team for your professionalism & great service. I highly recommend & they’re my go to for plumbing as well as I’m about to have them replace my hot water tank before it becomes an issue"

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"Done, and followed up to ensure everything was still working "

"Very well, above and beyond the call of duty."

"We absolutely will use them again! They arrived when they said they would and did great work on our historic home. Historic homes can bring challenges to companies working on them. All difficulties were handled quickly and perfectly. We found their rates to be the best around. I look forward to doing more projects with L&G Heating and Air Conditioning."

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

With over 10 years experience in the Plumbing industry, Gault Enterprises LLC is your industry expert in Mashpee and the surrounding areas. We pride ourselves on our extreme professionalism, cleanliness, and attention to detail. Our customer satisfaction guarantee will assure you that we will not leave your property until you are completely satisfied with our work. As a family owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today, we look forward to working with you!

Family owned business with over 12 years of experience handling all your Heating & AC needs for residential and commercial. Master certified HVAC.