Get matched with top window a/c unit service or relocation pros in South Grafton, MA

"Our central air unit died and we called Sila due to the good reviews. Turns out they won’t install a new AC unit if the furnace is more than 10 years old (ours was). So we had to do both at once (ouch). They started off quoting us $11k over the phone, then it jumped up to $16 when they saw our system in person. (1950 sq foot house). Finally they came back with $13k for the cheapest system in our size range. Overall I think we really overpaid and it left a bad taste in my mouth. That said, Sila gets an A+ for availability and service. They came and installed next day which was essential because we have a young child and it was over 90 degrees that week. Actual installation was great. System works well. Next time I’ll anticipate a system replacement before we get to an emergency situation. I think this could have been done for thousands cheaper, on a longer timeline."

"Peter and Billy installed a mini-split a/c system in my home recently. There were 3 head units on 3 different floors. They arrived on time, discussed the work with me, and explained what they were doing when I would pop in to check on the progress. It was a two-day installation with rain on the first day and heat/humidity on the second. Throughout both days both Peter and Billy remained of good cheer, working efficiently, without a grumble about the weather. An electrician, Chris, joined them on the second day and completed his work quickly. He even took the time to tack up a dangling powerline in the drop ceiling of the basement that wasn't part of the a/c install. Mid-afternoon on the second day everything was complete. Peter walked me through the work they had done, inside and outside. He asked if I had any questions or concerns. I'm very happy with the work that was done and would recommend them to anyone who asked."

"Rick was readily available and got back to me in a timely manner. A lot of other handymen are hard to get a hold of or can't do the work right away. He came over to do a quote and ended up knocking out most of my punch list. We will definitely be using him again in the future."

"The job went well.  The work done is a piece of art.  The components are well layed out and serviceable.   No issues since the job was completed.
Peter worked with me through the MassSave heat loan and rebate process.  Peter is a professional who makes a best effort.  Peter and his team were pleasant to work with.
Peter provided electric heater units and a hot-water heater to provide service while the existing units were removed and the new unit installed.
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"Efficient and professional service. Nice guys. Talked me thru the options and pointed out where items were required versus items that were nice to have."

"Eddie did a fantastic job. He was able to come earlier, which helped me out. He explained what he was doing and got to work. One drain was a particularly hard job, but he kept at it until it worked perfectly. There were no hidden charges or attempts to jack up the cost. When he finished, he cleaned up completely. I would definitely recommend him and use him again if we need to."

"Excellent job.  I have used this service in the past and will continue to call on him for any computer problems I encounter.
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"The service was awesome and they were great."

"The guys were on time, cheerful, thorough, and and got the job done. They were thoughtful about my cat, too. The 'sanitization' stuff they sprayed did smell for a few days, despite my airing out the house with the windows open, but it did eventually go away. And they must have gotten a lot of dust out because my children (who are usually very sneezy with the dust pumping through our house) have seemed much better since the ducts got cleaned. Very happy with the service. I used an Angie's List "deal" for the service--I was in a hurry to get it done (my kids had dropped some art supplies down a vent that were making clicking noised that were driving me nuts) so I didn't compare prices at all, I just looked for a company that seemed thorough and they they were. And the clicking sounds of rogue art supplies is gone. Yay!"

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.