Get matched with top window a/c unit service or relocation pros in South Hill, WA

"They arrived on time and installed the unit and new thermostat. The technicians seemed pretty knowledgeable and helped give suggestions about some vents that weren't blowing enough air."

"Ranger did a great job. The estimators were friendly and thorough, the installers and team we encountered were all respectful and hard working. There was a problem with the electronics in the thermostat from the factory, they worked late and had to bring a new thermostat the next day, but the new one works perfectly. We will hire again for any other HVAC needs. We chose a higher quality AC unit and are glad we went with a quieter model, the unit is so quiet in the backyard."

"Our existing AC unit stopped working. The unit is at it's life end and was not something we purchased from Puyallup heating. It came with our home when we purchased it. Jason diagnosed the problem in a professional and courteous manner. I felt like the service was worth the price. We have used Puyallup heating for service or estimates in the past and always felt like we were getting honest service.
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"At every oil change they do a complete check of the vehicle and let me know about immediate and possible future issues with the vehicle. Unlike the oil change chain outlets their analysis is honest. They keep the whole place clean, the service bays included, At times when I have called or stopped in with immediate problem they either do the work at that time or find a time to work me in that or the next day.
My experience with them has been so good that my next car will be a Toyota so I can continue have them work on my cars. They also work on Volvo, BMW and Audi, but I don't want one of those.
Two things that would make it nicer.
1. Coffee for customers
2. Either a courtesy vehicle or ability to provide ride to and from when work to be performed will exceed couple of hours. 
 
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"The serviceman was very friendly, informative and efficient . He didn't try to sell me repairs I didn't need! I will always call AAA for all maintenance and furnace repair in the future. I'm glad I found an honest company for once !!"

"Referred to G&S through COSTCO. After some confusion by the new sales rep over just what needed to be done and what the cost would be, we got it ironed out and accepted their bid. Their inspector visited a few days in advance of the installation to determine what the installers would need to bring. The installers arrived on schedule and removed our old unit, installed a new Lennox unit, modified the indoor air handler and replaced the thermostat. Then they thoroughly tested everything and patiently explained how everything worked, including how to work the new thermostat. Cleaned up everything before leaving. Great job. COSTCO provides a gift card for 10% of the price of the unit, excluding tax."

"We'd used them four years ago to replace our windows. They were about 40% the cost of Renewal By Andersen for the same Andersen windows, were professional and courteous throughout the process, and we haven't had a single problem since. So when we wanted to put in a heat pump system for efficient heating and cooling they were high on our list. We got four bids, and once again they were the least expensive, in this case by a 30% margin. They explained our options well, came up with some creative solutions (we're an old house with old vent-work which they bypassed for the ductless pumps but used for a top quality air filter), and did the job quickly and efficiently. They've checked back a couple of times since to make sure everything is ok, which it is, and it's been really nice to heat our bedroom on some cold nights and cool my western facing home office on some sunny afternoons). When the permit inspector asked before they came over who our installer is and I told them, they said "They do really good work." Definitely recommend them to others and in fact already have."

"They installed the product faster than expected and were very professional. I noticed after they left that my backyard was actually CLEANER. They took the time to actually pick up some empty water bottles and trash that a previous work crew had carelessly left in the yard. When they had to move items in my garage they were carefully moved and actually organized better on the opposite wall. I asked that they leave them there. The unit is working great and I am amazed at the gallons of humidity it has removed from my home. I compare this to another big name company that I used to install air conditioning in my previous home. I went with the price and the big name. But I have learned that in central air it is really the installation that matters. My previous unit failed inspection and they had to come out and fix problems. When the fan came on there was a big 'bang' from the plenum over the furnace bulging out. They had not allowed a large enough air opening to get to the furnace so there was a whistling sound. Sure, it cooled the house but you really knew when it came on. I highly recommend Mercurio's for their installation work especially."

"I got an excellent service from this company. I called them for a simple AC maintenance check and they were very thorough. The technician checked everything from the AC unit all the way to the furnace and he was so reassuring. I must say, it was quite nice dealing with them on the phone and in person. I will continue using their service."

"Scheduling was easy enough, but office contact did not seem all that knowledgeable. Technician arrived within agreed upon service window. Similar to others' experiences, base duct cleaning went well enough, but felt uncomfortable when they tried to upsell me to a 'deep clean' of my furnace."