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"The technician came check the unit and found the problem. He corrected the issue. My house is big and I have 2 units. I asked the technician if he had time to check on my second unit since I did not know if it was time to do a coil cleaning. The technician was super nice about it and he check it . The technician was very professional, he took the time to explained everything to me and gave me some recommendations."

"The work went great. Aside from arriving a little after we were told the work went smoothly. Darnell was very informative in everything that was needed. They even went as far as adding refrigerant at no extra cost. I have a hard time communicating sometimes and the communication breakdown caused me some issue in properly communicating some of the items that needed clarification. This was my fault. In any case I would hire them again. They did a great job."

"I CANT BELIEVE THESE GUYS WORK AROUND THE CLOCK!!!! My AC stopped last night at around 10PM and after I called Diego, he got here in 45 mins and completely solved the issue. My family and I had a great night’s sleep thanks to them."

"Super reliable and quick service. Jorge is a really great guy and was very accommodating. 10/10 & top notch service!"

"Excellent service! Arrived on time, job was done in a timely manner. Great customer service. I would highly recommend them. Ray was great."

"Full Disclosure - Get Mo Cool Broward offers a free year maintenance contract for posting an objective review. While I believe that this type of incentive can bias someone to a more favorable review, I will remain objective sharing both positives and concerns. Finally, I think it is showing a business savvy to encourage reviews. Kudos. Positives - (1) excellent response and ease of scheduling; (2) while the technician did not arrive nor call during the two hour schedule block, he did call 15 minutes later to say he was running late and I received another call when technician was in route; (3) tech explained how facets of a/c units work; (4) tech was personable and easy to talk to; (5) tech explained a concern with a part without high pressure to replace the part immediately; (6) he quickly address a concern I expressed by putting in a new screw to reduce rattling in the unit; (7) the tune-up price as excellent Concerns - (1) tech wasn't going to wash electronic air cleaner because "it doesn't need to be cleaned" which is shockingly incorrect and I stated that it wasn't true - I was surprised that a tech with such experience would state that; thus if I hadn't pressed it would not have been done; (2) after cleaning electronic air cleaner and moving on to another part of the tune-up, I noted that he only cleaning one of the two electronic filters and advised him of that. He quickly addressed it but still...; (3) I have a bias against a technician not using a checklist to ensure all 21 points are done; for example, I did not see him lubricate bearings which is part of the checklist (maybe I missed that); (4) tech explained why he doesn't put the gauge on the system if the system appears to be working well based on temperature and pressure readings because "it causes freon to escape and the openings are where leaks easily form". I do not know enough as to whether this is true. I do know that every tech I have ever had did tune-ups that included putting gauges on the system. (5) I pointed out that a previous tech had mentioned a problem with the blades and this tech said after a brief look that there is nothing wrong (now I don't know who to believe); (6) I have had other tune-ups done by other companies and this tune-up felt like it was the least thorough. I personally liked the tech. I pointed out 7 positives and 6 concerns (of which they might all not be valid). I am, therefore, objectively giving a B grade. In the end, let's face it, the tune-up was $29 instead of $59 or $79 or even $129 so price has to be part of the evaluation!"

"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"I signed up through Angies List for a cleaning of up to A/C seven ducts for $175.  On arrival, the provider counted 15 ducts and charged me an additional $30 of each of the eight additional ducts (which works out to another $240 for eight, or $210 for seven of the eight) and another $100 because I have two A/C air handlers instead of just one.  
If I had bought two of the $175 Angies List offers (which would have covered 14 ducts and two A/C units), there would have been no charge for seven of the eight "extra" ducts and no charge for the extra A/C unit.   So, I would have paid $380 ($175 X 2 + $30) instead of the $515 this service ended up costing.  I did not appreciate the upcharging.
Also, the provider dropped one of my duct covers on a wooden sideboard, denting it (I let that go, but now will have to live with a new gouge).
The moral of this story is to count your ducts before you use this provider -- or prepared to be hit with extra charges at a higher rate than the one used in the offers if you have more than seven ducts.
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"Had my ducks cleaned by Milestone Air. Very professional! Great customer service!"

"From the very beginning, the employees were extremely professional, knowledgeable and helpful.  Additionally, their demeanor, while professional, was very friendly. Dealing with the owners felt like dealing with long time friends.  The communication on what was going on and what was being done was wonderful.  The workers were always prompt and cleaned up when finished.  I ended up having a problem (nothing to do with them) and they helped me with that as well.  The completed work was more than I expected.  They even took care of the FPL rebate that I qualified for.  The question always asked on a review is would you use them again.  My answer is not only yes I would, but actually, yes I did.  I had them return to install a new 3 ton unit in an addition we subsequently added.  I highly recommend A/C Technologies for any air conditioning work
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