Get matched with top water removal recovery pros in South Roxana, IL

"They got in, got out and provided detailed results. Answered questions and very knowledgeable. Would definitely use again and highly recommend."

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"Pride did a great job for us. They came when they said they would. They were very good with communication and very hard working. We quickly got our bid and they were able to start our work the next day. The crew dealt with the water in our basement and removed the ruined carpeting and drywall, moving and treating with mold spray all of our items. They finished that work all in one very long day. We had fans drying things in our basement for the next 5 days and someone from Pride came very day to check the equipment and they progress and also to spray again to prevent mold. We would highly recommend this company."

**PLEASE BE PATIENT WITH US** We are currently experiencing a high call volume and a very busy season. Every call is important to us, and we will return your call. Just please be patient with us as it is taking us a little bit longer than usual. Thank you and we look forward to working on your painting project.

"They did an excellent job. My father used to be in plastering and I know a good job when I see one. I would highly recommend them and I would hire them again."

"My experience was great with this company until today. They came out at the end of September, messages I have is September 25th, but not 100% sure on the actual date they came out and completed demo. Long story short, we had a bad experience with our insurance adjuster at our insurance company. Keep in mind, that I had kept Grant informed every step of the way of this process. The lady that was helping us was either fired or quit, which delayed our claim being approved. We waited a couple of weeks, trying to get in touch with our adjuster to see what was going on. We were finally assigned a new adjuster. I had to send her everything as she didn't have any of the documents/pictures/information on the claim. I let Grant know that we were assigned a new claims adjuster and that they stated it was approved. The insurance company just had to wait for them to sign off. This was Thursday, November 7th. Yesterday, November 12th, I was able to finally sign the docs with the insurance company. They stated we would have the check 5-7 business days. Again, I let Grant know via text of all this communication. Today, he called me and was extremely aggressive on the phone. Stating that I am past due 30 days and that I need to pay him immediately. Stated there is interest on my invoice that I need to pay. I wasn't aware that I would be charged interest, or I would have paid Rapid Dry a long time ago. The way he spoke to me on the phone would bring the negative side out of anyone that he talked to this way. He stated that he was extremely busy and that he had taken over 2K phone calls and didn't know if he had talked to me or not. My issue is that I have been communicating with him this entire time that we were having issues with our insurance company, and he didn't say anything about the invoice accumulating interest. I have text messages showing that I have been keeping him updated on the status of the claim. I will never use his company again nor will I EVER refer them to anyone. Not because of the work that they did, because this was good, but merely due to how he spoke to me and how aggressive he was on the phone when he just called me. Grant literally was screaming at me. After 10 minutes of a phone call with someone yelling at you and being aggressive, I think about anyone would react to this. I am extremely taken back at the way he handled himself and represented the company in the way he called me and how aggressive he was."

"I only trust Woodard for carpet cleaning, tile floor steam cleaning, and water restoration work. I tried another carpet cleaner once many years ago. I had to have multiple calls back to get my carpets cleaned. Woodard does it once and does it right. Woodard also did a thorough job on a sewer backup in my basement. I also like the drop off rug cleaning service and lawn chair cleaning/storage service."

"They arrived on time. They were very careful when bringing all the equipment in and they cleaned up before they left due to rain. Our floors needed a lot of love and when they were finished, they looked brand-new. We were pleased with the outcome and their customer service. Thank you so much!"

"Steve was very responsive and got the job done. He also alerted me to the possibility of breakers tripping so I could warn my tenants. I would highly recommend and I will use him again."

"Roofing and gutter replacement. Work was done promptly and right by courteous crew. Reasonable price. Absolutely would recommend. Thanks Jason!"