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"Everything went great "

"Do Not Recommend. On Day 10 with no AC. 8 months ago, Logan Services replaced the brand new HVAC they installed due to ongoing issues and multiple service and troubleshooting visits. At the time, we were very satisfied that they worked to make things right. We've had the current HVAC for 8 months and it has stopped working. A technician came Friday and confirmed that someone would be here Monday to fix it. No one has shown up. We called and they said we are not on the schedule and someone will get back to us. No one has returned our call. We are going on day 10 with no AC, receiving little to no communication and no sense of urgency. This is not what I expect after spending $18,000 and pay for their Maintenance Plan. We've now purchased portal AC units to get us by until this is fixed. I have little confidence in their products and services and would highly recommend you look elsewhere."

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"Very informative and the technician figured out a way to resolve a problem that two previous plumbers could not fully fix"

"came out fast and knocked it out. very professional"

"Good experience"

"Gas controller on my boiler was not working. Watkins responded and came within about 4-5 hours. The tech, Al, was very polite and professional. He looked at my controller, diagnosed that the problem was a broken spring and, since it's a "unique" and unavailable part, he modified the existing one and reconnected it stating he wasn't sure it would hold because of how stretched it was. It held for about 3 hours but broke again. I called Watkins again and they scheduled another tech since it was closed to after hours. My original tech took the call even though he was not on call. He had an idea for an alternate repair that has worked very well. I'm quite satisfied with the work and I believe the cost was reasonable. I highly recommend Watkins."

"We had a problem and they came out 3 days in a row. Roots in pipes drain backing up on basement . On Christmas Eve brought equipment and got it cleaned out enough to work until I can get permanent solution done after 1st of yr. I am very thankful to them . eve "

"the service was great and no leaks so far and if so they told me to give them a call"

"great job"