Get matched with top water main install, replace or repairers in Steilacoom, WA

"needed to replace not only the water main but also a total replumbing of the entire home. Every employee was not only very professional but went out of their way to answer any and all questions I had regarding the work they were performing. It was a pleasure to witness such strong work ethics and pride of workmanship!"

"They fixed the problem of an exterior faucet that couldn't be turned off. They stopped the running water and replaced the faucet ASAP. I am pleased with the results."

We service the greater Tacoma area.\n\nWe've serviced 1,400+ homes since 2020. \nWe have 103+ five-star reviews across different platforms. \nWe are a new small business, founded in 2020, so your business matters to us.\n \nHere's our guarantee: \n1. We work within your budget with a good/better/best model.\n2. There are no hidden fees, the quote we give is the quote we will charge.\n3. Our services conveniently fit into your schedule \n4. We leave your home just as clean as we found it.\n5. We hire the best in Washington, professional and vetted service workers, who've served the top plumbing companies in the nation.\n6. We are licensed, bonded, & insured. \n7. We are a customer service first business, with countless touch points that ensure security throughout the process. Less than 2 minute response time!\n\nProtect your home with Shield Plumbing.

"Our water heater stopped working, I called this company and they arranged the coming time next day from 8am-1pm. I called them around 1 pm and was told they were all busy I had to wait, the technician actually showed up after 3 pm. He tested the gas controlled pilot and diagnosed the thermocouples not work, and he went out to buy the thermocouples, which I thought they should have in their service auto as a very common part, but they did not. The technician came back and replaced the thermocouple, the heater still did not work, after another hour, he told me the thermostat should be replaced, and he told me to contact manufacture to get the thermostat since the water heater is still in warranty time. He also told me to call him again when I get the part and there would be another charge of around $400 for installation. That day, I paid him $598 for his work and the heater was still not working when he left. Though I believe the technician should be paid for their hourly work, but $598 is really too much for his work."

"Great customer service. Shared knowledge of what was being done and why. They even alerted me to a serious incorrect installation mistake that could have been a serious problem and costly repair very soon down the road and I had them fix it right away. I would hire Platinum plumbing in a flash should I need any other services or repairs."

"While pricing was on the higher end, they did great with that particular project. The water company has indicated there is still a leak so they will most likely come back out."

"Matt arrived on time, was friendly, courteous and professional. He clearly knew his stuff and answered all my questions. In a couple hours he replaced my old, broken water heater with a brand new shiny one. Once installed he checked everything out and then put his tools away, cleaned up the work area, and loaded up the old unit to haul away. Then checked the new system one more time for leaks."

Founded in July 2025, Right Direction Plumbing was built on the belief that plumbing should be done the right way — with honesty, precision, and respect for our customers’ homes and businesses. With years of hands-on experience, we bring proven solutions for everything from emergency repairs to large-scale projects.\n\nWe proudly serve Seattle, the Puget Sound, and surrounding communities with fully licensed, bonded, and insured services. Our reputation has been built on fast response times, clean workmanship, and clear communication every step of the way.\n\nWhether you need a water heater replacement, a trenchless sewer solution, or routine maintenance, our team is ready to deliver reliable results backed by a customer-first approach.

"Friendly customer service, professional plumbing technicians and fair prices for quality work."

"Great company, called about a backed up toilet. They were able to come out first thing the following morning. Jordan and Jeremy showed up in the freezing cold and cleared the clog on the drain line very quickly. They also took extra time to scope and jet the line and found a busted pipe and extensive roots in the lines as well. They got everything cleaned out very quickly and left me with a product to help keep the roots away till we can get the pipe fixed and possibly get a liner installed in the future. I would recommend Zoom drain as they were fast, professional and reasonably priced. Thank you for great service."