Get matched with top fridge, freezer or ice maker repair or service pros in Stephens City, VA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"I called four appliance repair companies and two said they did not service Bosch (strange because Bosch is the industry benchmark for dishwashers). One referred me to Master Appliance Repair because he was booed solid for several days. I called and Paul, the owner, said he could be at my house the same afternoon. The tech came and replaced the valve in my 8-year old dishwasher. The dishwasher did not work after the new valve and we called Paul. He came late the same day after 5:00 and unhooked the stopper which had been lodged out of place--no charge. Paul was GREAT. He is responsive and knows appliances well--even picked his brain for a new refrigerator we plan on getting. I highly recommend Master--excellent business acumen, friendly, honest, and super knowledgable."

"With the help of Mark and the Repair99 Techs and photos of the broken dryer parts, the correct replacement parts were ordered for the repair. Then Tech Marcus did his magic and within 30 minutes had the dryer back up and running like new again! Will use Repair99 again for sure!"

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"Triple State was awesome. I had gotten in over my head one Saturday afternoon trying to fix a leak in the shower. It did not go well. We managed to shut off the water, but the last plumber suggested we replace that valve as it was old and possibly unstable. Terrified that we were going to have the entire basement flooded, we looked up local services. We called Triple State, left a message with their on-call operator, and got a call back shortly thereafter. Kathy could not have been nicer. She was kind, non-judgmental (I was a little embarrassed, to say the least) and actually tried to talk me through a quick solution that would manage the problem until the weekdays so I wouldn't have to pay overtime rates. Unfortunately, we only have the main water valve for this shower, so the entire house was shut off. Plus, I knew I'd be anxious the rest of the weekend. I am sorry to say that I am blanking on the name of the guy who came, but he was also awesome. Again, non-judgmental and kind. He did a quick repair to shut the shower off and get the rest of the house back on. He needed to get a part to finish. <br /> I then called to set up an appointment to complete the repair. Kathy said she'd just bill me once it's all done. It did take a little longer than I'd hoped to get it finished, but I am not the only one needing services and it took a little extra time to get the part, as we have an old faucet. <br /> The same plumber came back and had actually told Kathy he'd prefer to be the one to do it, as he was already aware of the issue and could take care of it fairly quickly. <br /> I then received the bill, and did not have any issue with it. A good portion of it was the weekend costs, which I had willingly chosen to take on. <br /> I have learned my lesson about the limits of my fix-it abilities and will direct all my plumbing needs to Triple State. <br />"

"I brought in the blender, within a few days (even around Christmas!) they had diagnosed my blender's problem. They were not able to repair it though because the manufacturer does not sell parts to outside vendors:-( However, they speedily returned my non-refundable-but -can-be-applied - to cost-of-repair diagnostic fee. I found them honest, efficient, courteous and knowledgeable. I would absolutely recommend and use again myself."

"After a very thorough discussion of the cost to repair, I decided not to repair. However, the salesman had a machine on sale that cost the same as the estimated repair costs. There was no pressure and all questions were answered. So I bought a new machine."

"They told me part was no longer made. Saved me the trouble of trying to do a repair that couldn't be done."